LA28 Olympic & Paralympic Games · 19 hours ago
Head of Web & App
LA28 is the organizing committee for the Los Angeles 2028 Olympic and Paralympic Games, aiming to create an unparalleled experience for athletes and fans. The Head of Web and App will lead the digital publishing strategy, overseeing the website and mobile app while ensuring content alignment and quality across English and Spanish platforms. This role involves collaboration with various teams to enhance fan engagement and operational readiness leading up to the Games.
Sports
Responsibilities
Define and oversee the strategic direction of LA28’s website and Games-time app content ecosystems, ensuring alignment with brand, communications and Partner marketing priorities
Establish content governance, editorial standards and multilingual workflows (EN/ES) to ensure operational excellence and alignment
Lead, mentor and develop the Web Content and App Content teams, fostering collaboration and accountability across all digital publishing functions
Drive innovation in digital storytelling, UX and fan engagement to enhance the Pre-Games and Games-time experience
Provide strategic recommendations for other LA28 related websites such as Ticketing site, Volunteer portal, and Torchbearer Application portal
Oversee day-to-day publishing operations across web and app platforms, ensuring content is accurate, timely and aligned across all languages
Partner with Technology to optimize CMS and app publishing tools, workflows, and approvals for efficiency and scalability
Direct and prioritize the work of the Sr. Web Content Manager (English) and App Content Manager Leads (English and Spanish)
Ensure content accessibility, brand consistency and quality control across all digital touchpoints
Act as primary liaison with Technology, Communications, Marketing, PMA, and IOC stakeholders for all web and app workstreams
Partner with internal departments (e.g., Ticketing, Volunteer, Torch Relay, Mascot, Brand/Design) to support content planning, updates and launches
Ensure delivery of partner and sponsor content obligations on web and app platforms
Collaborate with cross-functional teams to align messaging, schedules and priorities
Lead digital publishing scale-up strategy, expanding the team through 2026–2028 to include App Content Leads, Partner Content Coordinators and Support roles
Develop operational playbooks and Games-time publishing plans for real-time updates, press releases and fan engagement content
Oversee staffing and training of surge support contractors for high-volume content and Games-time operations
Ensure readiness for multilingual, real-time, high-traffic publishing during Games-time
Qualification
Required
10+ years of experience in web/app digital content strategy, web/app publishing or digital operations within large-scale sports, entertainment or global events
Proven leadership experience managing multilingual content teams and complex cross-functional workflows
Deep understanding of CMS, mobile app publishing and digital governance best practices
Strong editorial judgment with expertise in content planning, workflow design and quality assurance
Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment
BS/BA degree in Digital Media, Marketing, Software Development, related field, or equivalent work experience
Proficiency in English required
Preferred
Advanced degree or certification in Digital Strategy, UX, App implementation or related field
Fluency in Spanish preferred
Familiarity with accessibility, analytics and SEO best practices