Zocalo Community Development · 1 day ago
Community Director
Boulder, CO
Full-time
Onsite
Mid, Senior Level
$80K/yr - $85K/yr
5+ years expZocalo Community Development is a next-generation real estate company focused on creating sustainable projects aligned with key demographic and environmental trends. The Community Director will manage all aspects of property operations, ensuring financial performance, supervising staff, and maintaining positive resident relations.
Commercial Real EstateConstructionProperty ManagementReal EstateReal Estate Investment
Responsibilities
Manage all aspects of property operations to care for asset and work diligently to achieve or exceed ownership KPI’s
In conjunction with the Director of Real Estate, the Community Director will assist in the formulation of budgets for each upcoming calendar year
The Community Director is responsible for conforming to the established budget guidelines throughout the year to achieve the highest possible net operating income
Understand, analyze, and evaluate monthly financial statements and write the property owner’s report in a clear, concise form that is transparent and authentic
Ensure that all rents are collected when due and posted in a timely manner
Make sure that all bank deposits are made immediately, and deposits are reported to the corporate office on a daily basis
Perform evictions as required on delinquent rents
Constant vendor/contractor communications concerning work schedules, billings, vendor relations and certificates of insurance
Community Director is responsible for approving and submitting all invoices to the corporate office for payment
Think outside of the box to solve problems while contributing to creativity and alternative thinking
Hires, terminates, trains, motivates, and supervises all on site team in order to achieve operational goals of assigned community
Conducts on-going training with office team; leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis
Support the education and growth goals and define a road map for each employee’s success
Encouraging collaboration where teammates draw from others knowledge and intelligence
Ensures that lease files are complete, and that completion of leases is being executed properly
Responsible for office opening on schedule, condition of office and model apartments
Attends scheduled corporate management meetings, when required
Honor time commitments and display high moral conduct, staying committed to ethical choices
Maintains records on all aspects of management activity on a daily, weekly and monthly basis
Submits required reports to corporate office on a weekly and monthly basis
Communicate with transparency and honesty on all partner reporting
Maintain a positive customer service attitude where we are happy to serve and take time for our customers
Periodic inspection with clients of move ins/move outs
Review all notices to vacate to determine cause of move out
Initiate and implement policies and procedures to maintain client communications, e.g. complaints, service requests, etc
Physically walk and inspect community on a regular basis; check on vacant apartments
Ensures that make ready board is updated on a daily basis indicating vacancy status
Coordinates with maintenance and make ready team to ensure timely recondition of apartments after move-out while honoring the commitment to the schedule
Monitor and schedule all maintenance activities
Develop and implement a yearly preventative maintenance program
Provide customer service with respect of other’s homes and personal property
Welcome and show community to prospective new clients while sharing Zocalo’s passion for providing sustainable communities
Handle incoming phone calls from prospective new clients and complete appropriate paperwork
Responsible for ensuring that market surveys are conducted monthly and providing trend report information
Shop competition and be aware of neighborhood market conditions
Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc
Promptly and effectively addresses any liability issue which could be a hazard or potentially dangerous for residents, team, guests and the public
Reports all liability and community incidents to the corporate office immediately
Ensures that all workers compensation claims are reported, and proper paperwork is completed
Community Director will complete any pertinent safety checklists with service team
Performs any additional duties or tasks assigned by the Director of Real Estate
Training to be completed within time frame allocated, as required
Work with a high level of integrity, doing the right thing even when no one is looking
Participate as Zocalo’s representative in organizations such as Apartment Association, Neighborhood Organizations, Colorado Chapter of the United States Green Building Council, and other groups in which Manager believes there will be beneficial effect for the Manager’s knowledge base and on the profitability of the property
Be mindful and sympathetic to the impact on our community while contributing positive time and talent to neighborhood events
Qualification
Required
A minimum of 5 years of experience in Property management
Experience managing 100-unit or larger rental property
Capital and Renovations experience required
High school diploma or equivalent or industry related experience
Working knowledge of One-site property management software
Working knowledge of principles of Sustainable Construction, energy efficiency, and requirements of LEED buildings
Working knowledge of computer software, photocopier, office equipment
Working knowledge of building systems (HVAC, electrical, fire alarm, access control)
Ability to lead and motivate others to perform, and able to critique work of others
Highly organized, able to multi-task, make schedules, document events
Ability to develop systems and procedures for managing projects and improving efficiency and quality
Team player, even tempered, tactful, and appropriately assertive
Informs others of plans, actions, and follows through on commitments
Supportive of the company mission and the goals of the project
Driver's License (Required)
Ability to Relocate: Boulder, CO 80301: Relocate before starting work (Required)
Preferred
Becoming a LEED Green Associate should be a goal
Benefits
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Company
Zocalo Community Development
Zocalo Community Development is a local Denver developer who joins social purpose with profitability to develop buildings.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
David Zucker
President and CEO
Cade Scholl
Chief Financial Officer at Zocalo Community Development
Recent News
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