Feuji · 19 hours ago
Desktop/Application Support Analyst
Houston, TX
Contract
Onsite
Mid Level
4+ years expFeuji Inc is a global technology solutions company that focuses on empowering organizations in their digital transformation journey. They are seeking a Desktop/Application Support Analyst to serve as the first point of contact for client users, supporting and troubleshooting IT Service Desk related issues while maintaining high-level desktop and system administration responsibilities.
ConsultingInformation Technology
Hiring Manager
Mahi V
Responsibilities
Serve as first point of contact with all client users to support, troubleshoot, and resolve all IT Service Desk related issues. Also, need on-call ability on occasion
Support in multiple capacity for network, telephony, computers, printers, conference room audio/video and approved software
Troubleshooting hardware/software issues on workstations, laptops, and personal technology devices
Troubleshoot and support Office 365 applications such as Email, Sharepoint, Office, etc
Maintain high-level desktop and system administration responsibilities
Responsible for maintaining inventory for all Houston based IT infrastructure/equipment/devices
Act as system administration within various business critical applications to support and drive business value via onboarding/offboarding process, L1 support and triage of issues, and overall customer support for stakeholders. This will include management of ISO certificate/permission process for the various ISO markets we participate in
Qualification
Required
4-5 years of experience in desktop support role for an Energy/Oil & Gas company
At least 2-3 years' experience supporting an oil/gas/power trading environment in either a desktop support or application support role
Ability to interact with stakeholders such as commercial operations, risk, and settlements/accounting department and even C-suite level personnel
Will have managed 3rd party vendors
Hands-on experience with installing and managing security certificates, ensuring compliance and secure communications within enterprise environments
Experience supporting Energy Trading and Risk Management (ETRM) systems
Experience in supporting trade floor or energy trade floor
Undergraduate degree in IT related field, or equivalent experience
Must be able to lift 50 pounds of IT equipment
Excellent verbal and written communication skills are required
Ability to perform multiple IT related functions to support and improve overall user experiences
Must enjoy working collaboratively with multiple departments in a fast-paced trading environment
Preferred
Preferred experience with managing a Microsoft technology stack environment in a system administration capacity
Knowledgeable with business applications such as ETRM or Bid to Bill preferred
Energy/power industry experience/background preferred
Industry certifications a plus
Company
Feuji
Feuji is a technology company delivering Digital Transformation, Cloud, Data and Insights, Cyber Security, and Strategic Staffing solutions.
501-1000 employees
H1B Sponsorship
Feuji has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Amar Naga
President & Chief Growth Officer
Recent News
Company data provided by crunchbase