Tata Consultancy Services · 4 hours ago
Middleware Engineer
Raleigh, NC
Full-time
Onsite
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expTata Consultancy Services is seeking a highly skilled Middleware Support Engineer to join their production support team. The role involves 24x7 monitoring, troubleshooting, and maintenance of critical middleware platforms, ensuring high availability and performance while bridging the gap between infrastructure and application development teams.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Middleware Administration & Support (WebLogic/IIS/BizTalk/MuleSoft)
Install, configure, patch, and maintain WebLogic, MuleSoft Anypoint Platform, and IIS
Provide 24x7 L2/L3 production support for critical integration issues
Monitor application performance, server health, and messaging queues using tools like AppDynamics, Dynatrace, or Splunk
Troubleshoot complex issues, including thread dumps, heap dumps, connection pooling, and JVM memory leaks
Manage BizTalk server groups, including host instances, adapters, and MessageBox databases
Adobe DocGen Support
Support the integration of Adobe Document Generation API/AEM with enterprise applications
Troubleshoot document generation failures, template mapping issues, and API connectivity problems
Ensure compliance with security standards (SSL/TLS) for document processing
Incident & Problem Management
Identify, analyze, and resolve technical support tickets within SLA, performing Root Cause Analysis (RCA)
Coordinate with developers and vendors for permanent fixes
Handle escalation management professionally
Automation & Deployment
Automate routine tasks using WLST, PowerShell, Python, or Shell scripting
Execute deployments of EAR, WAR, and JAR files across development, QA, and production environments
Qualification
Required
5+ years of experience in Middleware Production Support
Strong administration skills in Oracle WebLogic 12c/14c
Experience with MuleSoft Any point Platform (API Manager, Runtime Manager)
Configuration and troubleshooting experience with Microsoft IIS
Administration and monitoring experience with Microsoft BizTalk Server
Experience with Adobe Experience Manager (AEM) or Document Generation APIs
Advanced Windows and Linux (RHEL) administration
Basic knowledge of Java/J2EE, XML, DataWeave
Experience configuring SSL/TLS and certificates
Familiarity with ServiceNow, JIRA, AppDynamics/Splunk
Excellent analytical, communication, and team collaboration skills
Willingness to work in rotational shifts, including nights and weekends
BACHELOR OF COMPUTER SCIENCE
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-01-25
Business Standard India
2026-01-25
Company data provided by crunchbase