CornerStone Technology Talent Services · 16 hours ago
Technical Customer Support Representative
Irving, TX
Contract
Onsite
Entry Level
$21.64/hr - $21.64/hr
1+ years expCornerStone Technology Talent Services is seeking a Technical Customer Support Representative to provide professional support to customers. The role involves reviewing property inspection data, guiding customers through virtual inspections, and troubleshooting various technical issues.
Staffing & Recruiting
Hiring Manager
Kleent Nelson Chiang
Responsibilities
Review property inspection photos and data to ensure accuracy
Guide customers step-by-step through virtual home inspections
Help homeowners and contractors set up and use our apps and smart devices
Troubleshoot issues like WiFi connectivity, device pairing, or app alerts
Provide friendly, professional support via phone, email, and text
Document customer interactions to help improve our products and services
Qualification
Required
At least 1 year of experience in technical support, help desk, or customer service
Comfortable troubleshooting mobile devices, WiFi, or smart home systems
Strong communication skills — both written and verbal
Detail-oriented, organized, and able to multitask in a fast-paced environment
Customer-first mindset with a positive, proactive attitude
Benefits
Benefits package including medical, dental, vision, 401k, PTO, and holidays.
Company
CornerStone Technology Talent Services
CornerStone Technology Talent Services (TTS) delivers scalable IT hiring, government workforce solutions, and executive search with precision.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase