Rady Children's Physician Management Services · 1 hour ago
Patient Service Representative
Poway, CA
Full-time
Onsite
Entry Level
$21.43/hr - $24.29/hr
1+ years expRady Children's Physician Management Services is a subsidiary of Rady Children's Hospital, providing support to pediatricians across multiple locations. The Patient Services Representative role involves performing various procedures related to patient encounters, including appointment scheduling and customer service.
ConsultingFinancial ServicesHuman ResourcesInformation Technology
Responsibilities
Performs various procedures associated with routine patient encounters:
Processing incoming calls for appointments and distribution
Directing patients to appropriate clinic locations
Informing patients of clinic procedures and confirming appointments
Checks HMO eligibility and demonstrates knowledge of contracted insurance plans
Sets up new charts, files and faxes requested information according to procedures
Qualification
Required
1+ years of working with the public, experience in a physician office or outpatient setting preferred
Ability to maintain composure when confronted with fast-paced and stressful situations
Pleasant attitude, a professional appearance and a willingness to assign high priority to patient comfort and satisfaction
You must demonstrate accuracy, timeliness, attention to detail, and must strive for continuous improvement
Excellent communication skills with the ability to communicate clearly both verbally and in writing
High School Diploma or equivalent required
Excellent customer service skills
Preferred
Bilingual preferred
Benefits
The full scope of benefits
A competitive compensation package
Opportunities for professional growth
Company
Rady Children's Physician Management Services
Rady Children's Physician Management Services is a practice management company that offers billing management, HR, and financial services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase