Futureguard Building Products · 1 day ago
Office Manager
Futureguard Building Products is seeking a highly experienced Office Manager to lead and manage a fast-paced, high-volume office environment. The successful candidate will handle customer interactions, scheduling, quoting, and order processing while managing the flow of information and prioritizing competing demands.
Responsibilities
Serve as the primary point of contact for customers via phone and email
Professionally greet clients and assess customer needs efficiently
Manage and prioritize incoming calls with accuracy and attention to detail
Coordinate and schedule appointments for sales, service, and installations
Support outside sales representatives with quoting and proposal preparation
Prepare, send, track, and follow up on proposals
Enter approved proposals into the system for order processing
Maintain accurate customer records, schedules, and order data
Manage daily office operations with minimal oversight
Identify gaps, anticipate needs, and keep multiple workflows on track simultaneously
Qualification
Required
5+ years of experience in office management, operations coordination, or a senior administrative role
Proven ability to manage multiple priorities in a fast-paced environment
Experience managing scheduling, quoting, and order processing functions
Strong decision-making skills with the ability to work independently
Excellent customer service skills and professional phone presence
Clear, concise written and verbal communication
High level of accuracy, attention to detail, and follow-through
Strong proficiency in Microsoft Office; advanced Excel skills preferred
Comfort working across multiple software systems simultaneously
Proven reliability, consistency, and accountability
Benefits
Competitive salary and benefits package, commensurate with experience
Company
Futureguard Building Products
Futureguard manufactures and sells a broad range of awning and door canopy products through a variety of distribution channels ranging from an extensive network of professional awning dealers through building supply channels including Home Depot, Lowes and Menards to internet direct.