Komatsu · 8 hours ago
Account Manager
Tucson, AZ
Full-time
Onsite
Mid Level
3+ years expKomatsu is a world leader in manufacturing construction and mining equipment, and they are seeking an Account Manager to manage customer relationships across major mining operations in the Southwest region. The role focuses on business development within assigned mining accounts while ensuring strong support for parts, service, and equipment sales.
ConstructionIndustrialManufacturing
Responsibilities
The responsibility of the Account Manager is to manage all “aspects” of the account for the assigned accounts by interacting with all levels of management and personnel at each mine site
Visit each site of the assigned accounts weekly
Understand what the customer’s mining “plan” is for the future and what role Komatsu can play to support this plan
Provide support in selling Equipment, and aftermarket support and services
Manage and grow mining accounts across AZ and CA spending 100% of time on the road visiting mine sites and customer facilities
Build strong relationships with maintenance managers, operations leaders, supply chain teams, and leadership groups at each site
Participate in weekly onsite meetings with customer maintenance managers to identify issues, review parts supply, and support ordering requirements
Work with internal rental and equipment teams to ensure customer needs are met
Conduct hands‑on equipment inspections and support forecasting for yearly and quarterly equipment needs
Balance business development with account management responsibilities as the region centralizes customer support
Understand financial components such as rentals, amortization, and the impact of interest on payment schedules
Qualification
Required
3-5-years in Account Management, Sales, Project Management, and/or Product Management in OEM and mining environments with extensive customer interaction
Prior experience in establishing alliances or partnerships, building a client base, achieving sales goals, working in a team environment, fostering internal & cross-functional relationships, contract negotiation, executing change without direct authority, and business planning activities
Strong verbal and written communication skills - proficient in MS Office, SalesForce.com, Project Management tools, and presentation tools
Business and financial acumen – understands commodity economies & industry trends / business drivers
Professional interpersonal skills
Business planning capability
Demonstrated implementation skills
Strong analytical, critical thinking and problem solving skills, considers the big-picture when making decisions
Negotiation / dispute resolution
Team building, coordination across multiple departments and companies
Company
Komatsu
Komatsu is a manufacturing company that specializes in the development of equipment for the construction industry.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Hayden Akers
Partner Integration Manager
Masatoshi Ueno
Managing Director, office of CTO@Silicon Valley
Recent News
2024-11-07
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