Sr Manager, Marketplace Communications jobs in United States
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Target · 21 hours ago

Sr Manager, Marketplace Communications

Target is a leading retail company that aims to help families discover the joy of everyday life. They are seeking a Senior Manager of Marketplace Communications to develop and lead communication strategies for their online marketplace, ensuring clarity and engagement for marketplace sellers.

CommunitiesE-CommerceRetailShopping

Responsibilities

Develop and lead the seller communications strategy across multiple channels, including newsletters, announcements, portal content, notifications, and FAQs, ensuring scale, consistency, and operational effectiveness
Create and maintain an editorial calendar that aligns proactive seller messaging to marketplace priorities, product and technology roadmaps, policy changes, and peak operational moments
Establish and own communication intake, prioritization, and governance processes to ensure seller-facing messaging is aligned to business objectives, operational readiness, and platform capacity
Lead change management and launch readiness routines to support successful rollout of marketplace policies, features, and technology enhancements
Translate complex business updates, product capabilities, and policy requirements into clear, actionable seller guidance that drives adoption, compliance, and reduced friction
Partner cross-functionally with Marketplace Operations, Product, Technology, Legal, and Seller Support to ensure sellers receive the right information at the right time, with downstream operational teams fully prepared
Maintain a consistent voice and brand experience across all seller-facing touchpoints while reinforcing marketplace standards and expectations
Use data, seller feedback, and operational insights to drive continuous improvement in communication effectiveness and marketplace outcomes

Qualification

Communications strategyProject managementCross-functional collaborationE-commerce experienceData analysisChange managementWritten communicationVerbal communication

Required

Bachelor's degree or equivalent experience
Strong written and verbal communication including 4+ years in a communications role, preferably in e-commerce or marketplace environments
2+ years in project management or working with large cross functional environment including business, operations tech and product teams
Demonstrated success navigating ambiguity and driving cross-functional alignment

Benefits

Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
401(k)
Employee discount
Short term disability
Long term disability
Paid sick leave
Paid national holidays
Paid vacation

Company

Target is a retailing company providing access to a wide selection of products such as furniture, electronics, toys, and others.

Funding

Current Stage
Public Company
Total Funding
unknown
2007-12-01Post Ipo Equity
1978-01-13IPO

Leadership Team

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Brian Cornell
CEO
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Jim Lee
EVP and Chief Financial Officer
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