Kforce Inc · 19 hours ago
Field Technician
Kforce Inc is seeking a Field Technician to support their client in Jacksonville, FL. The role involves providing onsite support for users, troubleshooting Windows OS issues, supporting mobile devices, and assisting with network administration and hardware deployments.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Provide onsite support for 40-50+ users (varies by location)
Troubleshoot Windows OS issues and basic Microsoft application problems
Support mobile devices (iPhone & Android): basic setup, compliance, and simple iOS troubleshooting
Assist with Intune mobile device management compliance for phones & iPads
Help users transition from Google Suite to Microsoft 365
Perform MFA enrollment and support
Handle light hardware needs (keyboards, cables, peripherals, etc.)
Assist with hardware deployments across branch offices and work sites
Perform basic network administration; Network+ level preferred
Rack and stack switches and support simple network connectivity issues
Engage with enterprise tools and infrastructure under enterprise standards
Work tickets in Fresh Service (transitioning to ServiceNow)
Follow structured escalation paths to the HQ IT hub
Document work thoroughly and communicate clearly with end users and leadership
Qualification
Required
3-5 years of network support
Experience supporting Windows based environments
Experience with Microsoft 365 and cloud-based environments
Hands-on experience supporting enterprise network equipment and products including: (Palo Alto, Cisco Catalyst, Meraki, Fortinet)
General knowledge of mobile devices (iOS/Android)
Strong communication skills - written, verbal, and customer facing
Comfort with simple hardware fixes and hands-on support tasks
Ability to perform in high-volume settings
Valid driver's license and ability to travel between sites
Preferred
Experience with ServiceNow (preferred but not required)
Network+ level preferred
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Recent News
2025-11-19
2025-11-07
2025-11-04
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