Senior Manager, Project Manager - Credit Talent Strategy jobs in United States
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Capital One · 13 hours ago

Senior Manager, Project Manager - Credit Talent Strategy

Capital One is seeking a highly strategic and results-oriented Program Manager to lead their credit talent strategy work. This role will be critical in establishing and maintaining best practices and processes that drive the Credit Community's talent management.

Financial Services
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Comp. & Benefits
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Responsibilities

Partner with senior stakeholders in the credit community to understand the biggest challenges/ problem statements we have in developing and managing our credit talent
Partner with delivery stakeholders to set direction and vision for a multi channel approach to addressing those challenges and driving improvements through training and events
Transform our BAU accreditation and talent management processes to provide additional support and value for understanding, tracking and managing the pipeline of credit talent
Serve as the primary bridge between all stakeholders as it relates to our credit talent strategy
Oversee key credit talent management processes, ensuring they are executed timely and in a well managed manner
You’ll need to wear many hats including:
Project Leader: You’re detail- and process-oriented and adeptly manage several projects and initiatives at once with supportive direction. You have relentlessly high standards and attention to the smallest details, with the ability to adapt to change quickly
Problem-solver: You understand intent and goals for your work, propose plans to meet those needs, and autonomously pursue options to deliver results in a well-managed manner. You bring in data and metrics to ensure we’re working the needle and identifying insights
Dot Connector: You see the connection between different problems and processes and connect that into strategies to move work forward for yourself and the team around you
Status Quo Challenger: You like to ask why, and why not? Have we tried this? You demonstrate a large amount of intellectual curiosity and are constantly looking for ways to improve the work around you
Culture Carrier: You care deeply about the culture, understanding what is working what isn’t working and how we can continue to improve the space for all members of our communities
Valued partner: You have a proven track record of collaborative work relationships and you thrive in a matrixed environment. You are exceptional at building a network and getting work done through that network
Team player: You are highly motivated and willing to roll up your sleeves and get the job done, even in situations where the work is outside of the scope of your respective role

Qualification

Program ManagementPeople ManagementData AnalysisChange ManagementPMP CertificationCultural AwarenessCollaborationProblem SolvingAttention to Detail

Required

Bachelor's Degree or Military Experience
At Least 5 years of experience in portfolio or program management at the enterprise level
At least 2 years of people management experience

Preferred

5+ years leading program management for organizations that exceed 100 people
3+ years of people management experience
3+ years of gathering, analyzing, and reporting on data using Google Suite
PMP, CMP, Change management experience

Benefits

Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Justin Burch
Senior Vice President
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Company data provided by crunchbase