Cisco · 16 hours ago
Hardware Engineering Failure Analysis Case Specialist
Milpitas, California, US
Full-time
Onsite
Senior Level
$152K/yr - $222K/yr
5+ years expCisco is a leading technology company focused on revolutionizing data and infrastructure connectivity. The Hardware Engineering Failure Analysis Case Specialist will support critical failure analysis and root cause analysis activities on networking products, ensuring the smooth flow of hardware failure units through various stages and collaborating with cross-functional teams to optimize failure analysis processes.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Ensuring smooth flow of hardware failure units through various stages and functions in the Engineering Failure Analysis lab
Working with internal and external teams and cross-functional stakeholders in hardware and software engineering, failure analysis labs, manufacturing and supply chain, product quality, hardware validation teams, lab operations etc. to execute and optimize failure analysis cases and flows
Help track development, release and implementation of corrective actions for continuous improvement of field product hardware quality
Preparation of comprehensive technical Engineering Failure Analysis reports for customers and Cisco leadership where applicable, detailing findings from product failure investigations
Ensure timely shipments of hardware units to the next stage after completion of failure analysis
Support fault reproduction, troubleshooting, system characterization, and root cause analysis of product issues, while ensuring efficient defect tracking and resolution
Qualification
Required
Bachelors + 7 years of related experience, or Masters + 5 years of related technical and operational experience in failure analysis in a hardware engineering or manufacturing context
Experience with Microsoft Excel, Microsoft Office tools
Preferred
Hands-on technical experience in trouble-shooting, debugging, failure analysis of hardware designs
Familiarity with hardware schematics and PCB layouts
Benefits
Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Cisco’s flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
2026-01-22
Mexico Business
2026-01-22
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