BlueCross BlueShield of South Carolina · 9 hours ago
Workforce Development Specialist
Columbia, SC
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expBlueCross BlueShield of South Carolina is seeking a Workforce Development Specialist who is responsible for designing and delivering learning programs to enhance workforce performance. The role includes conducting training needs analysis, developing instructional materials, and facilitating training sessions to improve job skills and support departmental initiatives.
Financial ServicesHealth CareHealth InsuranceInsuranceMedical
Responsibilities
Leads projects related to learning and training program design, development, and implementation for both internal and external clients/customers
Assesses training needs through surveys, employee interviews, focus groups, or consultation with managers, instructors, or customer representatives
Evaluates instructional objectives and course content and matches them with appropriate instructional delivery methods that maximize subject-matter mastery and skill development
Designs training to support departments, including developing, planning, and maintaining course materials such as instructor manuals, participant guides, e‑learning modules, train‑the‑trainer materials, job aids, evaluations, and tests, utilizing best practices, policies, standards, and procedures
Creates content and applies design principles to educational materials for both traditional and blended learning solutions
Develops competency models and career paths that support organizational needs
Facilitates training programs to improve job skills and support departmental initiatives
Presents information using a variety of instructional techniques and formats, including role‑playing, simulations, team exercises, e‑learning, group discussions, videos, and lectures
Evaluates the effectiveness of training programs and instructors
Teaches training skills to other instructors and management
Serves as a subject matter expert to departments and staff on training development
Qualification
Required
Bachelor's in a job‑related field
4 years of job‑related work experience, or an Associate's degree and 2 years of job‑related work experience
8 years in design, development, implementation and evaluation of adult learning and development programs preferably in an insurance or service environment
Excellent verbal and written communication, presentation, and interpersonal skills
Demonstrated leadership skills
Strong organizational, time management, prioritization, conceptual, and planning skills
Ability to work on several projects simultaneously both independently and with groups
Strong knowledge of needs assessment techniques
General knowledge of methods for reporting statistics
Ability to work continually and effectively under stringent pressure including constant and numerous deadlines and company and contract ambiguities
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral and visual media
Thorough knowledge of Microsoft® Office Suite and learning management systems
Preferred
Master's degree in Education, Instructional Design, Organizational Development, or a related field
Development Dimensions International (DDI) Facilitator Certification; Certified Professional in Learning and Performance (CPLP)
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
BlueCross BlueShield of South Carolina
For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
April Richardson
Vice President and Chief Operating Officer of Companion Benefit Alternative
Alli McGary
Talent Acquisition Partner
Recent News
2025-09-13
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