Insurance Office of America · 15 hours ago
Account Assistant - Personal Lines
Pinellas Park, FL
Full-time
Onsite
New Grad, Entry Level
$15.50/hr - $17.50/hrInsurance Office of America is seeking an Account Assistant for Personal Lines to support the account team with administrative tasks and customer service. The role involves data entry, managing client communications, processing payments, and ensuring adherence to performance standards.
Insurance
Responsibilities
Process Endorsements: Accurately update management systems as required
Correspondence Management: Manage email and fax correspondence efficiently
Policy Changes: Manage cancellations and reinstatements effectively
Proofs of Insurance: Prepare proof of insurance promptly and accurately
Report Monitoring: Monitor Suspense Reports diligently
Payment Processing: Process client payments via various carrier portals
Notification Distribution: Download and distribute carrier notifications to appropriate team members
Team Assistance: Provide assistance to team members and department as required
Communication: Maintain frequent and transparent communication with supervisor regarding any obstacles and issues affecting ability to meet performance expectations; seek, accept, and implement performance coaching
Champion IOA core values and demonstrate integrity and leadership
Qualification
Required
Exceptional customer service and communication skills
Strong multi-tasking and organizational skills
High accuracy in handling large work volumes
Proficiency in MS Office (Outlook, Word, Excel)
High School diploma (or equivalent)
Benefits
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Employee stock plan participation
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
Company
Insurance Office of America
Insurance Office of America is a full-service insurance agency.
Founded in 1988
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-07Private Equity
Leadership Team
Dennis Robinson
Sr. Vice President / Partner
Heath Ritenour
Chairman of the Board
Recent News
2026-01-22
FinTech Global
2025-10-07
Company data provided by crunchbase