Infosys · 20 hours ago
ServiceNow Administrator
Detroit, MI
Full-time
Onsite
Mid Level
4+ years expInfosys is a global leader in next-generation digital services and consulting, seeking a ServiceNow Administrator with a deep understanding of ITSM, ITAM, and ITOM. The role involves working on ServiceNow platforms, collaborating with consultants, and handling integrations and configurations across various applications.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
Responsibilities
Candidate must be located within commuting distance of Detroit, MI or willing to relocate
This position may require travel in the US
Experience in ServiceNow platforms across ITSM, ITAM, ITOM(CMDB), Integrations
Good understanding of ServiceNow modules, integration hub and hands on experiences with ServiceNow integrations (OOTB, Custom) with third party applications
Solution design experience in Service Assurance platforms (customer issue management, ticketing, inventory management, service & network diagnostic, network monitoring (application, experience, performance, resource), workforce management, self-service fulfilment)
Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
Qualification
Required
Candidate must be located within commuting distance of Detroit, MI or willing to relocate. This position may require travel in the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of experience in Information Technology
Experience in ServiceNow platforms across ITSM, ITAM, ITOM(CMDB), Integrations
Good understanding of ServiceNow modules, integration hub and hands on experiences with ServiceNow integrations (OOTB, Custom) with third party applications
Solution design experience in Service Assurance platforms (customer issue management, ticketing, inventory management, service & network diagnostic, network monitoring (application, experience, performance, resource), workforce management, self-service fulfilment)
Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred
Business, IT Stakeholders & Vendor Management Skill
Good Communication & Client- interfacing skills
Ability to work in team in diverse/ multiple stakeholder environment
Analytical and troubleshooting skills
Experience and desire to work in a Global delivery environment
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-01-24
Hindu Business Line
2026-01-24
2026-01-24
Company data provided by crunchbase