HP · 12 hours ago
SQV Architecture and Governance Leader
HP is seeking a visionary Solution Qualification & Validation (SQV) Architecture and Governance Leader to be the chief architect of their end-to-end user journeys. This strategic role involves designing and implementing governance for key user personas and ensuring a cohesive experience across hardware, software, services, and support.
ComputerConsumer ElectronicsHardwareIT InfrastructureSoftware
Responsibilities
**Persona-Driven Strategy influencer:** Design and implement the governance to evangelize key user personas, transforming them from static research documents into dynamic "Experience Blueprints" that guide product development
**Measure What Matters:** Ensure the Key Experience Indicators (KEIs) set and work with analytics teams to measure the success of our persona-based initiatives, linking them to business outcomes like NPS, retention, and feature adoption
**Bespoke Journey Curation:** Define the ideal, end-to-End (E2E) journey for each persona. This includes:
+ **Hardware:** Influencing design and key specs that matter most to the persona
+ **Software:** Curating the Out-of-Box-Experience (OOBE), defining pre-installed software, utility apps, and partner integrations
+ **Services:** Bundling and integrating value-add services in a way that feels seamless, not-tacked on
+ **Content:** Guiding the creation of persona-specific tips, tutorials, and welcome content
**Cross-Functional Leadership:** Act as the central "glue" between Product Management, Hardware Engineering, Software R&D, System Management, and Customer Support. You will lead by influence, ensuring all teams are aligned and executing against a single, cohesive experience vision for each persona
**Ecosystem Thinking:** Champion a holistic view that ensures a seamless interaction between all HP devices and services (e.g., PCs, printers, peripherals, and software) for a target user
**Experience Roadmapping:** Partner with product leaders to build a multi-year experience roadmap that prioritizes and sequences the delivery of new, persona-led features and initiatives
Qualification
Required
Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence
10+ years of work experience, preferably in project management, HP Services business units and with global projects, or a related field
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Accounting
Agile Methodology
Auditing
Billing
Change Management
Customer Relationship Management
Data Analysis
Finance
Key Performance Indicators (KPIs)
Marketing
Microsoft Project
Milestones (Project Management)
Process Improvement
Procurement
Project Documentation
Project Implementation
Project Management
Project Schedules
Risk Management
Subcontracting
Preferred
Project Management Professional (PMP)
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
Company
HP
HP is a manufacturer and seller of personal computers, printers, computer hardwares, and business solutions.
H1B Sponsorship
HP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (193)
2024 (187)
2023 (190)
2022 (200)
2021 (178)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$5.25BKey Investors
U.S. Department of CommerceBerkshire Hathaway
2025-04-14Post Ipo Debt· $1B
2024-08-27Grant· $50M
2022-04-06Post Ipo Equity· $4.2B
Leadership Team
Recent News
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2026-01-25
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2026-01-24
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