Bank of the Orient · 19 hours ago
Chief Lending Officer
San Francisco, CA
Full-time
Onsite
Director/Executive
10+ years expBank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 55 years. They are seeking a Chief Lending Officer to direct and manage the Bank’s lending product activities, ensuring compliance with lending policies and fostering a sales-driven culture.
BankingCustomer ServiceFinanceFinancial ServicesInformation Technology
Responsibilities
Demonstrates quality customer service principles with internal and external customers consistently
Serves as a member of the Bank's senior management team and Bank committees including Management Loan Committee
Develops sales policies, programs, objectives, and goals to ensure bank wide strategies are executed in an effective manner maintaining the integrity and profitability of the Bank
Responsible for establishing best practices as they relate to the sales process and sales culture within the entire Bank organization
Directs, builds and leads a highly motivated, customer focused relationship sales and service team responsible for results-oriented excellence and the achievement of aggressive business and consumer deposit and loan objectives in accordance with the Bank’s strategic vision
Is accountable for creating and sustaining an environment of relationship sales and service excellence achieved by developing, executing and managing aggressive strategic sales and service initiatives, programs and local market activities
Responsible for promoting the Bank’s brand within the market and communities served and for delivering and supporting the Bank’s core values
Directs the Business Bankers and their activities with prospective customers in the professional and small business market by identifying the financial needs of those customer, and to fill those needs with the wide range of products and services including, but not limited to extensions of commercial and/or real estate credits, demands, savings or time deposit account products or other services offered
Ensures that lending officers are familiar with regulatory environment and the specifics of applicable regulations and statutes
Ensures that lending officers manage the necessary financial information by identifying the customer’s needs, analyzing the customer’s request and then review to determine whether the request is an acceptable risk
Actively participate in community and civic organizations, as appropriate, to positively reflect the Bank in the community
Conducts performance evaluations; interviews; disciplines employees; schedules employees; makes recommendations for hiring, promotion, transfers and termination of staff members
Qualification
Required
Requires Bachelors degree in Business, Finance, Banking, or related field
Advanced degree or certification in related discipline
Minimum 10 years increasingly responsible experience in business development of commercial, real estate, and consumer lending
Minimum 10 years in a management role with sales and marketing experience
Must know and understand the regulatory environment and how the lending function fits in that environment
Comprehensive knowledge of lending principles, practices and services in domestic and international banking
Excellent oral communication skills with the ability to develop excellent business development initiatives and build concrete customer relationships
Ability to define problems, analyze data, and design and implement solutions to enhance the Bank's sales culture
Excellent written communication skills, and the ability to clearly and concisely express analytical conclusions and recommended actions with tact and diplomacy
Ability to use knowledge, experience, discretion and independent judgment in solving problems and answering questions in a fast-paced, changing environment
Preferred
Bilingual in Chinese
Company
Bank of the Orient
Bank of the Orient is a bank specializing in personal and business solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Curtis
President and Chief Executive Officer
Company data provided by crunchbase