Customer Engagement Executive jobs in United States
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eTeam · 21 hours ago

Customer Engagement Executive

eTeam is seeking a Specialist for Research Engagement Services who will provide exceptional service by engaging with clients, prospects, and vendors. The role involves coordinating requests with Client Research & Advisory Experts and acting as a liaison to address technology and business-related questions.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Kalpana M
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Responsibilities

Coordinate with internal and external stakeholders to schedule research interviews
Serve as primary day-to-day contact for member and prospective companies for research projects
Ensure that CRM database (Client.com) contains accurate account details, contact information, and notes regarding research interview requests
Provide research support on a variety of projects
Maintain project dashboards to provide clear and accurate visibility into project ownership, progress and next steps

Qualification

Client serviceProblem-solvingCRM database managementAnalytical skillsTime managementOrganizational skillsWritten communicationVerbal communication

Required

Candidates must have a completed Bachelors Degree for consideration
Candidates must be flexible enough to work in either of the following shifts based on requirements: 9am-6pm EST or 10am-7pm EST
Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive
Coordinate with internal and external stakeholders to schedule research interviews
Serve as primary day-to-day contact for member and prospective companies for research projects
Ensure that CRM database (Client.com) contains accurate account details, contact information, and notes regarding research interview requests
Provide research support on a variety of projects
Maintain project dashboards to provide clear and accurate visibility into project ownership, progress and next steps
Time management and organizational skills
Written and verbal communication skills
Analytical mindset

Company

eTeam is a staffing agency that also provides payrolling services.

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-12-04Acquired

Leadership Team

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Swetta Bhatt
CEO APAC & India
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Aanchal Thakur
Chief Customer Officer
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Company data provided by crunchbase