CrowdPlat · 17 hours ago
Senior Business Analyst / QA Lead – Enterprise Systems
Austin, Texas Metropolitan Area
Contract
Onsite
Senior Level, Lead/Staff
8+ years expCrowdPlat is seeking a highly experienced Senior Business Analyst / QA Lead to support the analysis, design, quality assurance, and delivery of complex enterprise systems. This role involves requirements elicitation, Agile user story development, and quality assurance, serving as a bridge between business users, technical teams, vendors, and leadership.
CrowdsourcingEnterprise SoftwareSoftware
Responsibilities
Gather, analyze, and document business requirements, processes, and system needs to improve or automate existing applications
Translate business requirements into well-defined user stories, acceptance criteria, and non-functional requirements
Analyze program policies and procedures to determine impacts on automated systems and functional areas
Lead and participate in Agile ceremonies, including refinement, sprint planning, and backlog grooming
Perform quality assurance reviews of user stories and deliverables to ensure completeness and testability
Develop, review, and execute test cases, including manual and mobile application testing
Provide QA consultation and oversight for projects, special initiatives, and system enhancements
Assist with preparation and review of complex project documentation such as project charters, plans, test strategies, and risk management artifacts
Identify opportunities for business process improvement through automation and support proposal development for new systems
Troubleshoot application issues, perform root-cause analysis, and recommend solutions
Plan, develop, and deliver training materials and conduct training sessions for internal and external users
Gather and validate requirements directly with end users and stakeholders, incorporating feedback into system designs
Support scope management, change requests, acceptance, deployment, and post-implementation activities
Maintain business relationships with vendors, review invoices, and support technology renewals
Ensure compliance with organizational policies and procedures
Perform other related duties as assigned
Qualification
Required
8+ years of experience performing senior-level business analysis in enterprise environments
8+ years of experience working in Agile environments, including: User story creation, Leading refinement and sprint planning sessions, Participation in all Agile ceremonies
8+ years of experience using tools such as Azure DevOps, Jira, or similar
Proven ability to work with minimal supervision and exercise independent judgment
Experience coordinating analysis of program policies and procedures and assessing system impacts
Experience collaborating with vendors and external contractors to deliver system enhancements
Strong background in quality assurance, including test case development, execution, and validation
Experience reviewing complex project artifacts and providing actionable feedback
Experience developing training curricula and delivering formal system training
Strong communication skills with the ability to engage technical teams, business users, and leadership
Preferred
Prior experience supporting licensing or regulatory systems
Experience working with state or public-sector environments
Familiarity with the full license lifecycle, including application intake, approval, renewal, and management
Experience creating wireframes or supporting UX design for web or mobile applications
Company
CrowdPlat
CrowdPlat connects mid-size and enterprise customers to freelance teams
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$0.2M2018-12-10Seed· $0.1M
2015-05-07Seed· $0.1M
Leadership Team
Sal Sarosh
President and CEO
Recent News
2025-12-31
2025-02-16
Company data provided by crunchbase