SQA Services, Inc. · 17 hours ago
Workplace Coach Lead - Aerostructures
SQA Services has been a premier leader in providing managed supplier quality services for almost 30 years. They are seeking a Workplace Coach Lead to train and manage a team of Workplace Coaches, ensuring technical growth and effective quality management within operations.
Information Technology
Responsibilities
Reports to the Field Engineering Manager in a remote setting with dotted line alignment to Facility Manager of a 24/7 operation
Responsible for training and management of a team of Work place Coaches (WPC) to review technical data and conduct daily trainings to mitigate recurring issues
Conduct annual performance reviews of each WPC
Develop and recommend on the job training for front line inspectors, Operation Leads, and Operations Supervisors to ensure continue technical growth
Ensure clear tracking and mitigation of technical questions raised by inspectors, leads, and Supervisors
Conduct Technical Interviews for new employees
Review daily end of shift emails from Work Place Coaches and Supervisors to ensure training is in line with operations needs
Work in multiple electronic programs including StepQ, Excel, PowerPoint, and MICCs to develop and track training
Develop a skills matrix for Operations employees and associate training to upskill and cross train
Qualification
Required
Strong attention to detail and ability to follow inspection plans and protocols
Ability to read and interpret basics of an engineering drawing
Strong organizational and computer skills
Ability to work effectively within a quality management system
Must be able to read and write in English
US citizen with valid US Passport
Must be able to stand for 8 hours per day, crawl in small spaces, and lift up to 50 lbs
Preferred
Aerospace industry experience