ServiceNow · 17 hours ago
Strategic Sourcing Manager, Professional Services
Orlando, FL
Full-time
Hybrid
Senior Level
5+ years expServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers. They are seeking a Strategic Sourcing Manager to drive enterprise-wide sourcing, category management, and contract negotiation within Professional Services, while building strong relationships with internal business units and achieving annual savings targets.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Category Management and Contract Execution: Partner with internal (commercial and technical) stakeholders on clarifying short and long-term sourcing requirements whilst leading the development of supplier negotiation strategies. Own opportunity assessment and initiation through contract execution
Supplier Relationship Management: Commercial Lead across ServiceNow’s supplier profile. Craft unique supplier strategies that align to stakeholders’ requirements
RFx Management: Supplier interface for all RFI, RFP and RFQs. Conduct proper TCO Modeling of RFx proposals, present RFx results to stakeholders, and drive towards the closure of a sourcing decision
Competitive Benchmarking and Market Research: Stay up to date on all colocation market dynamics to ensure Category is properly managed. Guide stakeholders on changes in market dynamics
Sustainability Initiatives: Collaborate closely with internal teams to ensure Sustainability data (carbon impact) is measured and gathered. Drive colocation suppliers towards improving Sustainability efforts
Conducts supplier analysis, evaluates potential suppliers, and support the overall supplier qualification process, develops and create sourcing plans and category strategies, requests for proposal, and other sourcing documents, evaluates and recommends purchasing and sourcing decision to management
Review spend analysis, assess and prioritize opportunities
Track and report key functional metrics to reduce expenses and improve effectiveness
Craft negotiation strategies and close deals with optimal results
Partner with stakeholders to ensure clear requirements documentation
Perform cost and scenario analysis, and benchmarking
Assess, manage and mitigate risks
Seek and partner with reliable vendors and suppliers
Determine quantity and timing of deliveries
Monitor and forecast upcoming levels of demand
Actively seek out industry knowledge through research, trade shows, conferences and online training, establishing yourself as a trusted advisor
Qualification
Required
5+ years of experience within the professional services markets landscape, preparing cost models, negotiating with suppliers, and presenting recommendations to stakeholders and Executive Leadership
Knowledge of purchasing and supply chain processes, with analytical and results focused approach
In-depth knowledge and familiarity with the sourcing landscape
First-class professional and interpersonal communication skills for collaboration with diverse internal and external resources and groups
Excellent organization and time management skills to oversee simultaneously occurring projects, tasks, and deadlines
Expert knowledge of office productivity, word-processing and various other computer-based or online website proposal software. Must be proficient in Microsoft Word, Excel and PowerPoint
Working knowledge of RFP process and standard business practices and procedures
Both strategic and tactical sourcing experience
Ability to articulate category strategies
Solid judgment and ability to make good decisions
Comfortable negotiating and networking
Ability to gather and analyze data and to work with figures
Ability to work independently / Can-do mentality
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
mescomputing.com
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase