NEOGOV · 23 hours ago
Benefit Program Specialist I
55 - PEARL RIVER COUNTY, MS
Full-time
Onsite
New Grad, Entry Level
$30K/yr - $32K/yr
0+ years expNEOGOV is associated with the Mississippi Division of Medicaid, which provides access to quality health coverage for vulnerable populations. The Benefit Program Specialist I assists customers in applying for and maintaining Medicaid benefits, ensuring compliance with policies and procedures.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Actively assists customers/beneficiaries throughout the process of applying for and ongoing coverage of Medicaid benefits
Gather, review, and investigate beneficiary information and determine if an approval for Medicaid is possible, based on Medicaid policies
Accurately entering client data in the computer system
Reading and comprehending the policy manual and obtaining a general working knowledge of Medicaid policies and programs
Keeping abreast of policy updates and changes
Assisting clients with questions and concerns as they come in or call into the office
Assist with training of new office staff
Must be deadline oriented and organized
Utilize reports for timely maintenance of assigned applications and caseloads
Qualification
Required
Background in customer service
Strong attention to detail and the ability to prioritize work to meet assigned deadlines
Reading and comprehending policies
Typically requires a Bachelor's Degree and 0-2 years of experience
For the Division of Medicaid, an Associate's Degree and 2-3 years of experience
Benefits
Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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