American Express Global Business Travel · 17 hours ago
Product Analyst
Illinois, United States
Full-time
Hybrid
Mid Level
$60K/yr - $112K/yr
3+ years expAmerican Express Global Business Travel is a company dedicated to creating impactful travel solutions. They are seeking a Product Analyst to support product managers by translating customer needs into actionable insights and enhancing user experiences.
ConsultingEvent ManagementTravel
Responsibilities
Serve as the subject matter expert (SME) for assigned products, supporting internal stakeholders and external customers
Support the execution of product strategy and roadmap initiatives across BI and other products as needed
Act as an analytic product analyst, providing flexible support across multiple product initiatives based on business and project priorities
Partner with technology, data and other partners to ensure product requirements are clearly defined, implemented correctly, and aligned with business needs
Provide product and data support, including troubleshooting complex issues and ensuring timely resolution
Conduct user acceptance testing (UAT) and data quality validation for new features, enhancements and product initiatives
Create and maintain product documentation, including KPIs, data definitions and user guides
Deliver product training and consultative guidance to internal teams and external users on product usage and best practices
Recommend appropriate reports, dashboards, analytics, and KPIs based on customer requirements
Ensure product consistency, standardization, and quality across supported products
Own and deliver project-based assignments, including requirements gathering, stakeholder meetings and execution
Qualification
Required
3–5 years of experience in product or data analyst related role with strong attention to detail and a keen eye for accuracy
Passionate about data analytics, technology and/or travel
Self-motivated and results oriented, driven by key successes
Strong organizational skills with an emphasis on project management and problem-solving skills
Effective at managing multiple and competing priorities
Excellent written and verbal communication skills
Excellent cross organizational skills with a focus on ability to communicate effectively and comfortably within all levels of the company
Excellent understanding of customer requirements and expectations
Ability to work independently
Self-motivated and ability to grasp business needs, mitigate risk and execute against goals
Experience with Jira (including writing user stories) and Confluence for product documentation
Advanced knowledge of Microsoft Office software, Jira and Confluence
Bachelor's degree or equivalent required
Preferred
AI, SQL & ThoughtSpot proficiency would be a plus
Benefits
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Company
American Express Global Business Travel
American Express Global Business Travel provides travel management services and organizes meetings, events, and business travel services.
Founded in 2014Jersey City, New Jersey, USA
10001+ employees
H1B Sponsorship
American Express Global Business Travel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (27)
2023 (19)
2022 (40)
2021 (22)
2020 (26)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2024-07-26Post Ipo Debt· $1.4B
2020-11-27IPO
Leadership Team
Bryant Waters
Vice President Multinational Sales Group
Daniel Chang
Vice President, M&A
Recent News
2026-01-22
2026-01-16
Company data provided by crunchbase