Lead Intake Coordinator jobs in United States
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Highmark · 10 hours ago

Lead Intake Coordinator

positionPA
timeFull-time
remoteOnsite
senioritySenior Level
money$21.53/hr - $32.95/hr
date5+ years exp

Highmark Inc. is a healthcare company focused on providing quality services. The Lead Intake Coordinator will serve as a subject matter expert, supporting production team members and ensuring compliance while assisting in training and monitoring daily operations.

Health CareHealth InsuranceInsuranceWellness
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H1B Sponsor Likelynote

Responsibilities

Serve as primary escalation point for all production team members, ensuring compliance and quality targets are met
Assist the Supervisor in monitoring daily production of team members and identify team members that require additional training. Bring trends to the attention of the Supervisor
Responsible for the creation of the daily metric review (huddle) review with the production team. In the Supervisor's absence, the lead will communicate the information during huddle
Monitor errors reported by the quality and audit team and bring trends to the attention of the Supervisor
Perform a certain level of production each month as determined by the manager
Other duties as assigned or requested

Qualification

Healthcare Industry experienceMedical procedures knowledgeHealth Care claims knowledgeCustomer service principlesProblem-solvingMulti-system navigationAdministrative procedures knowledgeWritten communication skillsOral communication skillsInterpersonal skills

Required

5 years of progressive experience in customer service and/or other related fields
3 years of healthcare Industry experience
High School/GED
None

Preferred

3 years of Working knowledge of medical procedures and terminology
3 years of Health Care claims, Health Insurance and Benefit Administration
None

Company

Highmark

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Highmark provides health insurance plans for individuals and businesses.
dateFounded in 1996
location
Pittsburgh, Pennsylvania, USA
people-size10001+ employees
web-link
https://www.highmark.com

H1B Sponsorship

Highmark has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (19)
2022 (21)
2021 (18)
2020 (23)

Funding

Current Stage
Late Stage
Total Funding
$27.3M
2018-04-06Grant· $25M
2014-08-07Grant· $2.3M

Leadership Team

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Deborah Rice-Johnson
CEO, Diversified Businesses at Highmark Inc. and Chief Growth Officer
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Paul Sikora
CTO Provider Services
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Recent News

PR Newswire
Highmark Health Reports $24.6 Billion in Revenue, $69 Million Net Loss for the Nine Months ended Sept. 30, 2025; Maintains Growth Posture Amid Continuing Industry Challenges
2025-12-15
PRWeb
Highmark Inc. and Blue KC Announce Affiliation Agreement
2025-12-11
PRWeb
Highmark Members Saving Money through New Lower-Cost Generic, Biosimilar Drugs
2025-12-08
Company data provided by crunchbase