United Rentals Europe · 23 hours ago
Service Writer- CES
Glen Burnie, MD, USA
Full-time
Onsite
Entry Level
$23.55/hr - $33.90/hr
1+ years expUnited Rentals is the world’s largest equipment rental provider, and they are seeking a Service Writer for their Customer Equipment Solutions team. The role involves handling service and maintenance-related administrative duties, including work order completion, technician time tracking, and processing service-related invoices.
Retail
Responsibilities
Work Order Completions, such as opening and closing work orders with accurate information
Technician Time Reporting, ensure all paid hours available for work are recorded accurately and timely
Ensure that all tasks eligible for warranty are created and submitted for warranty
Monitor warranty reporting to ensure that all claims are properly brought to closure
Run Preventive Maintenance reports and schedule work as appropriate to maintain a high level of fleet currency
Handle equipment maintenance related issues with a high sense of urgency
Keep Management informed of customer concerns
Ensure all service-related invoices are properly coded within the correct General Ledger
Other duties assigned as needed
Qualification
Required
High School diploma or equivalent
Valid driver's license with acceptable driving record
1 – 2 years experience in a shop or service environment
Basic computer skills
Attention to detail
Ability to multi-task in a busy environment
High sense of urgency with respect to customer service
Superior customer service, teamwork and verbal/written communication skills
Benefits
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Company
United Rentals Europe
United Rentals Europe is the industry leader in the European Fluid, Power and Tool solutions market.
Founded in 2006Zevenbergschen Hoek, Noord-Brabant, NL
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase