University of Arkansas · 8 hours ago
Student Success Analyst
Pine Bluff, AR
Full-time
Onsite
Entry, Mid Level
2+ years expThe University of Arkansas at Pine Bluff is an 1890 Land-Grant HBCU committed to providing a high-quality, affordable education. The Student Success Analyst is responsible for monitoring student success outcomes, supporting retention strategies, and evaluating interventions for transfer and adult learners.
E-LearningEducationHigher Education
No H1B
Responsibilities
Collect, analyze, and interpret student success data related to transfer and adult learners, including persistence, retention, progression, and completion metrics
Develop dashboards, scorecards, and recurring reports to support decision-making within the Office of Transfer and Adult Services
Disaggregate data by key student characteristics (e.g., age, transfer status, Pell eligibility, race/ethnicity, enrollment intensity) to identify opportunity gaps and trends
Support benchmarking against institutional goals and peer institutions where appropriate
Support the design and monitoring of targeted retention strategies for transfer and adult learners
Identify early-risk indicators and collaborate with staff to inform outreach and intervention strategies
Monitor the effectiveness of onboarding, advising handoffs, and re-engagement initiatives
Translate data insights into practical recommendations for improving student success outcomes
Support the implementation and assessment of peer coaching or peer mentoring initiatives designed to improve engagement and persistence
Track participation, utilization, and outcomes associated with peer coaching programs
Assist in developing assessment tools (e.g., surveys, focus group protocols) to evaluate program impact
Prepare summary reports documenting outcomes, lessons learned, and recommendations for improvement
Contribute to continuous improvement efforts by supporting evaluation cycles (plan–do–study–act) for transfer and adult learner initiatives
Assist with documentation and reporting related to accreditation, Title III, grants, or institutional accountability efforts as assigned
Ensure data accuracy, consistency, and alignment with institutional definitions and metrics
Collaborate with Institutional Effectiveness to align office-level metrics with university-wide student success indicators
Work collaboratively with advisors, coordinators, and program staff to ensure data are used effectively in daily practice
Present findings and insights in meetings, working sessions, and planning discussions
Support a culture of evidence-based decision-making within the Office of Transfer and Adult Services
Qualification
Required
Bachelor's degree from a regionally accredited institution (Data Analytics, Education, Social Sciences, Public Administration, Higher Education, or related field)
Minimum of two (2) years of experience in institutional research, student success analytics, assessment, enrollment management, or related areas in higher education
Demonstrated experience working with student-level data, dashboards, or reporting tools
Strong analytical, organizational, and problem-solving skills
Ability to communicate data findings clearly to both technical and non-technical audiences
Preferred
Master's degree in Higher Education, Institutional Research, Data Analytics, Public Policy, or a related field
Experience analyzing retention, persistence, progression, or completion data
Familiarity with peer mentoring or peer coaching models in higher education
Experience using student information systems, degree audit systems, or CRM platforms
Knowledge of equity-minded data practices and disaggregated analysis
Experience working with transfer or adult learner populations
Company
University of Arkansas
The University of Arkansas is a public, co-educational research university, providing undergraduate, graduate, and professional programs.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$61.36MKey Investors
Federal Transit AdministrationArkansas department of human servicesArkansas Division of Higher Education
2025-11-20Grant· $13.17M
2025-05-21Grant· $10M
2025-05-05Grant· $1M
Leadership Team
Tobias Teeter
Associate Vice Chancellor for Economic Development
Recent News
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