Humana · 11 hours ago
Bilingual Receptionist
Jacksonville, FL
Full-time
Onsite
Entry Level
$38K/yr - $46K/yr
2+ years expHumana is a leading healthcare company that prioritizes health and wellness. They are seeking a Bilingual Receptionist to manage incoming calls and front-desk activities, ensuring a welcoming experience for patients while performing various administrative tasks.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Answer phone calls utilizing a multi‐line telephone system
Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff
Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries
Resolve patient issues through independent problem solving and with a goal of first call
Qualification
Required
Must be Bilingual English and Spanish
2+ years of experience in a medical office or healthcare setting utilizing a computer-based practice management software system
Ability to handle high call volume and multi‐task while providing an exceptional customer experience
Excellent customer service and phone etiquette
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred
Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Caleb Gallifant
Chief Operating Officer, CenterWell Home Health
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase