Lewis Services | 100% Employee-Owned · 8 hours ago
Lead Revenue Cycle Specialist
West Henrietta, NY
Full-time
Onsite
Mid, Senior Level
$62K/yr - $70K/yr
7+ years expLewis Services is the second-largest utility vegetation management company in North America and a proud employee-owned business. As a Lead Revenue Cycle Specialist, you will oversee job cost functions, manage customer billing and accounts receivable, and support the CMS team in achieving productivity and compliance goals.
Information Technology
Responsibilities
Lead day-to-day job cost functions including revenue recognition, invoicing, cash application, collections, and job cost reporting
Serve as the primary point of contact for assigned customers related to billing and accounts receivable
Set up new customers and jobs in job cost systems and maintain contract modifications
Review and research past-due accounts and take appropriate collection actions
Oversee and support the cash application process
Review, approve, and track invoice adjustments
Audit revenue and billing activity for accuracy within the assigned group
Supervise, train, assign work, and support CMS staff, including identifying development and performance needs
Partner with CMS Managers and Director on hiring, onboarding, coaching, and performance management
Establish productivity expectations and monitor daily, weekly, and monthly performance metrics
Develop, revise, and implement CMS policies, procedures, and processes
Identify opportunities for process and productivity improvements and communicate recommendations to leadership
Review and post labor, burden, and expense movements
Coordinate vacation coverage and workflow continuity
Lead education efforts with Operations teams on job cost reporting and financial impacts
Manage CMS electronic files ensuring organization, consistency, and compliance
Coordinate communication and documentation for internal, customer, and annual audits
Act as a communication lead during major storm events
Support onboarding and mentoring of new team members
Coordinate team building efforts within CMS and across departments
Monitor cash collections, reimbursement levels, and accounts receivable weekly and monthly
Establish benchmarks and track CMS production metrics including claims submitted, rejections, payments posted, and refunds processed
Manage referrals to external collection agencies and oversee related receivables
Support fiscal year-end activities and execution
Work with staff and third-party payers to resolve billing and risk management issues
Ensure compliance with third-party payer requirements and regulatory standards
Implement CMS records retention policies to ensure document availability and compliance
Perform other duties as assigned
Qualification
Required
Associate's degree required
Strong working knowledge of GAAP principles
Proficiency in Excel and accounting or A/R systems
Strong analytical, organizational, and problem-solving skills
Ability to prioritize, delegate, and manage competing deadlines
Strong communication skills with the ability to work across all levels of the organization
Preferred
Bachelor's degree preferred
7+ years of experience in accounts receivable, finance, or accounting preferred
2+ years of supervisory or lead experience preferred
Experience working with utility customers preferred
Benefits
Employee Stock Ownership Plan (ESOP)
Paid training and certifications
Health, dental, vision, and HSA options
401(k) +
Paid time off and Employee Assistance Program (EAP)
Company
Lewis Services | 100% Employee-Owned
Founded in 1938, Lewis has grown to become one of North America’s largest vegetation management companies.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Leslie Compton Kass
Chief Executive Officer
Recent News
Seattle TechFlash
2025-06-11
Company data provided by crunchbase