Summa Health · 10 hours ago
Patient Registration, GREEN EMERGENCY
Uniontown, OH
Part-time
Onsite
Entry Level
$18.31/hr - $21.97/hr
1+ years expSumma Health System is recognized as one of the region’s top employers, and they are seeking a Patient Access Liaison II for their Emergency and Labor & Delivery departments. The role involves interviewing patients, navigating them through the registration process, and ensuring accurate completion of necessary documentation.
Health CareMedicalNon Profit
Responsibilities
Interviews patients in person, at their workstation, or at the bedside to obtain all necessary account information in a fast-paced and complex clinical environment
Communicates effectively with patients and their families and navigates them through the registration process, insurance policies and healthcare benefits
Ensures patient brochures/registration documents are presented, explained, and completed accurately
Utilizes appropriate resources and applications to accurately assign insurance plans, performs insurance eligibility and discovery activities, generate patient estimates, collect patient co-payments, co-insurances and deductibles, identify patients without insurance, provide financial assistance information and make referrals to patient financial advocates when appropriate
Provides a high level of customer service and professional presence to present a positive impression of Summa Health
Qualification
Required
High school diploma or equivalent
Ability to function in a fast-paced and complex clinical environment
Knowledge of keyboard with high accuracy and Microsoft Office products (Excel, Word, Outlook)
Demonstrates communication, organizational and interpersonal skills
Interpersonal and communication skills to interact with patients, families, and clinical co-workers in crisis or trauma situations
Possesses problem solving skills and ability to recommend solutions
Ability to document registration information in designated computer software applications in a timely and accurate manner
Ability to work well within a team environment by offering and accepting honest and constructive feedback, supporting team goals, encouraging and mentoring fellow team members
Ability to be highly motivated, work independently, make decisions, and work in a fast paced stressful environment
Demonstrates knowledge of all departmental downtime applications and processes
Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
Ability to sit or stand for extended periods up to 12 hours
Ability to perform bedside registration activities with a workstation on wheels
Work every other weekend and holiday
May be mandated for additional overtime shifts to meet operational demands of the department
Ability to adjust work hours to meet operational demands as required
Reliable Transportation required
Ability to push a wheelchair/patient and ambulate to other departments/units within the Facility
Preferred
Post high school level coursework in healthcare, accounting, business, public relations or related field preferred
One (1) year experience performing customer service or general office support experience in any industry preferred
Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus
Benefits
Basic Life and Accidental Death & Dismemberment (AD&D)
Supplemental Life and AD&D
Dependent Life Insurance
Short-Term and Long-Term Disability
Accident Insurance, Hospital Indemnity, and Critical Illness
Retirement Savings Plan
Flexible Spending Accounts – Healthcare and Dependent Care
Employee Assistance Program (EAP)
Identity Theft Protection
Pet Insurance
Education Assistance
Daily Pay
Company
Summa Health
Summa Health is a non-profit medical care that offers orthopedic, weight management, sleep medicine, mental, and digestive health services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$14.6M2024-01-17Acquired
2020-02-07Grant· $1.5M
2019-11-21Grant· $2.1M
Leadership Team
Cliff Deveny
Advisor/CEO Emeritus
Recent News
2025-11-27
Mobihealthnews
2025-11-08
2025-11-02
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