Western Alliance Bank · 1 hour ago
Staff Analyst I
Phoenix, AZ
Full-time
Onsite
Mid Level
3+ years expWestern Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation, and they are seeking a Staff IT Analyst to lead activities in reviewing processes and metrics that support operational effectiveness. The role involves developing artifacts to describe current state processes, facilitating discussions with subject matter experts, and focusing on IT Change Management and other ITSM practices.
BankingFinanceFinancial Services
Responsibilities
Lead projects with the expectation that all assigned analysis work within a specific domain is completed with minimal supervision to include defining the work to be done as well as setting and meeting deadlines for that work
Communicate effectively with managers as well as colleagues, coordinate discussions with subject matter experts to gather requirements and review artifacts, complete project status reports, and identify and/or resolve technical problems
Capture and upkeep KRIs, KPIs, or Operational Metrics, while developing lists of critical documentation, artifacts supporting project activities, and completing high quality and accurate deliverables
Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance
Oversight and support of one or more core ITSM practices – primarily Change Management, Problem Management, Incident Management
They will define, execute and coordinate the appropriate process activities across IT, and with external third parties, in adherence to WAB requirements
Supports the entire ITSM team with general Technical Writing assistance, content organization, document creation, formatting, and best practices
Facilitates and coordinates the practice-related meetings to ensure adherence to approved policies and procedures; including but not limited to scheduling, coordinating, communicating, and maintaining appropriate minutes, documentation, etc
Responsible for developing and delivering training and guidance for the ITSM-managed practices with stakeholders, based on their roles and responsibilities
Qualification
Required
3+ years of related experience
Bachelor's degree in related field required
Intermediate to advanced in process and data analysis within a specific domain or functional area utilizing critical thinking skills
Intermediate to advanced working in Microsoft Office & relevant Diagramming Software (e.g. Lucid, Visio, etc.), as well as technical aptitude & experience within a specific domain
Intermediate speaking and writing communication skills
Intermediate influencing and relationship management skills
Ability to manage multiple high-priority efforts / competing priorities and flexibility to adjust to changing requirements, schedules, and priorities
Self-driven and resourceful to achieve goals independently as well as work well in groups
Ability to quickly adapt to new or changing technologies and business requirements
Occasional travel required
Preferred
Entry level to intermediate knowledge of general Financial Services or Banking is preferred
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Tim Boothe
Chief Operating Officer
Barbara Kennedy
CHRO, EVP
Recent News
2026-01-22
Morningstar.com
2026-01-09
Company data provided by crunchbase