Akumin® · 8 hours ago
Refund Analyst
United States
Full-time
Remote
Entry Level
1+ years expAkumin is a healthcare company specializing in radiology services, and they are seeking a Refund Analyst to manage patient and payer refunds. This role involves researching credit balances, validating overpayments, and ensuring compliance with payer guidelines while collaborating with various teams to resolve discrepancies.
Hospital & Health Care
Responsibilities
Research credit balances across patient and payer accounts to determine refund eligibility
Pull and review Explanation of Benefits (EOBs) to validate overpayments and support refund documentation
Prepare and submit check request forms for management approval prior to refund issuance
Collaborate with billing and collections teams to resolve account discrepancies and ensure accurate adjustments
Maintain detailed records of refund activity and ensure compliance with payer guidelines and internal audit standards
Monitor aging reports and escalate unresolved credit balances as needed
Respond to internal inquiries regarding refund status and documentation
Assist with audits and reporting related to refund activity
Other duties as assigned
Qualification
Required
High School Diploma or equivalent required
Minimum 1 year of experience in medical billing, collections, or refund processing
Familiarity with EOB interpretation, payer contracts, and refund workflows
Proficiency in using multiple computer systems and screens simultaneously
Strong attention to detail and organizational skills
Effective verbal and written communication skills
Ability to work independently and collaboratively across departments
Preferred
Experience in radiology or imaging services
Experience with Intergy or similar collection systems
Company
Akumin®
Akumin is a leading U.S.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Riadh Zine
Chairman & CEO
Krishna Kumar
President & Chief Operating Officer
Company data provided by crunchbase