Bay Area Air District · 23 hours ago
Supervising Systems Analyst (IT Operations and DevOps Supervisor)
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
4+ years expBay Area Air Quality Management District is a regional government agency committed to achieving clean air and protecting public health. They are seeking a Supervising Systems Analyst to lead the Infrastructure & Operations Team, providing critical IT services and support to software development teams while overseeing IT infrastructure projects and driving strategic initiatives.
Mobile
Responsibilities
Supervise and mentor the Infrastructure & Operations team, ensuring alignment with the District’s strategic goals
Formulate and implement IT strategies to support software development and air quality program areas
Lead migration efforts to cloud-based and hybrid infrastructure solutions while decommissioning legacy systems
Manage key IT services, including:
Servers, Storage, and Virtualization: Oversee the migration of physical systems to virtualized and cloud environments while phasing out legacy infrastructure
Networking: Maintain robust and secure local, wide-area, and wireless networks, including the Air Quality Monitoring Network and outreach support for the Bay Area Citizens Monitoring Program
Cloud Services: Administer Microsoft Azure (including Microsoft Fabric, Data Factory, and Synapse Analytics), the Power Platform (Power Automate, Power BI, Power Apps), and other cloud-based tools to support innovation and operational efficiency
Collaboration Tools: Oversee Microsoft 365, Entra, and AI tools like OpenAI and chatbots to enhance productivity and automation
Monitoring & Security: Implement and manage event, system, network, and security monitoring solutions to ensure system reliability and compliance
Disaster Recovery and Continuity: Manage data center operations, colocation services, and disaster recovery/business continuity plans to ensure operational resilience
Collaborate with program areas and software development teams to understand their technical needs and provide tailored IT solutions
Improve operational processes and ensure high-quality service delivery across all District operations
Manage multiple IT projects, including planning, execution, and oversight of complex infrastructure initiatives
Develop and manage budgets, contracts, and procurements related to IT infrastructure and operations
Provide training and development opportunities for staff, fostering a culture of innovation and professional growth
Assigns, supervises, reviews and evaluates the work of technical and support staff
Participates in the selection of assigned staff and provides for their training and development
Supervises and participates in the development and implementation of goals, priorities and policies relating to Air District-wide information management
Supervises development of recommended strategies for the planning, use and coordination of information processing technology and services, including the evaluation of current and proposed systems
Confers with Air District management and staff regarding information systems services, developing long- and short- range plans, including hardware and software upgrades
Supervises the development, design, maintenance, modification and security of the Air District database. Designs, develops, tests and implements new systems to meet user requirements and needs
Negotiates and administers contracts for hardware and software acquisition and maintenance; directs system installations and upgrades and hardware repairs
Establishes training programs for Air District staff
Assists in the development of the information systems budget relating to computer hardware and software acquisition and maintenance
Qualification
Required
Equivalent to graduation from a four year college or university with major coursework in computer science, mathematics or a closely related field and four years of experience in systems design and analysis, systems programming and/or data communications
4+ years of progressively responsible, hands-on experience in Microsoft-focused IT infrastructure operations, including providing front-line support and second-level escalations, troubleshooting, and mentoring front-line support staff
Direct, hands-on experience administering supporting production Microsoft environments, including monitoring, maintaining, and troubleshooting Windows Server, Active Directory, Entra ID (Azure AD), Microsoft 365 services (Exchange Online, Defender, Intune), and Azure services
Demonstrated hands-on advanced troubleshooting skills, including backend analysis of logs, configurations, and system behavior to identify and resolve complex technical issues
Hands-on expertise in Microsoft Intune at a second-level support tier, including troubleshooting complex device enrollment and configuration issues, investigating app and policy problems, applying advanced settings and configurations, and escalating to Microsoft support as needed
Hands-on knowledge of backend infrastructure, including Azure Virtual Networks, Network Security Groups, VPN gateways, and related Azure networking configurations
Direct, hands-on experience administering Active Directory and Entra ID, including extending attributes, configuring Single Sign-On (SSO), managing directory synchronization, and enforcing security policies
Hands-on experience planning and performing system upgrades, patching (using Azure Update Manager and Azure Arc), backups, and disaster recovery operations in a production environment
Ability to collaborate directly with IT teams on complex escalations and contribute to problem management and resolution efforts
Experience documenting technical issues, troubleshooting steps, and solutions, and training or mentoring front-line staff on processes and best practices
Familiarity with Microsoft-focused IT service management practices, including incident, problem, and change management, and experience using ITSM ticketing systems
Strong analytical and communication skills with the ability to work independently on complex technical issues while sharing knowledge effectively with peers and front-line team members
Demonstrated vendor and contract management experience
Demonstrated ability to exercise a high degree of initiative, tact, professionalism and sound judgment reflecting the best interests of the District
Demonstrated ability to develop and maintain effective & cooperative working relationships in a diverse and inclusive environment
Ability to easily adapt to changing priorities
Preferred
(Highly desirable) Microsoft certifications such as Intune Administrator Associate, Azure Administrator Associate, Windows Server Hybrid Administrator Associate, or related credentials
Company
Bay Area Air District
The California Legislature created the Air District in 1955 as the first regional air pollution control agency in the country, recognizing that air emissions overflow political boundaries.
201-500 employees
H1B Sponsorship
Bay Area Air District has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (4)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$0.3MKey Investors
U.S. Environmental Protection Agency
2023-10-23Grant· $0.3M
Leadership Team
John C.
Chief Technology Officer
Sharon Landers
Interim Chief Operating Officer
Recent News
2025-10-10
2025-09-25
2025-05-17
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