WorldBridge Printing, Packaging & Paper · 1 day ago
Customer Service Supervisor
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expWorldBridge Printing, Packaging & Paper is a leading visual solutions provider seeking a Customer Service Supervisor to join their growing team. The role involves leading and managing an account management team to deliver exceptional client experiences and ensure successful execution of print and visual communication projects.
Staffing & Recruiting
Hiring Manager
Susan Schoenberger
Responsibilities
Lead, mentor, and manage an account management team to deliver exceptional client experiences
Ensure successful execution of complex print and visual communication projects
Support long-term account growth
Serve as a senior point of contact for key clients
Drive operational excellence, team development, and customer satisfaction
Oversee projects from initial quoting through final delivery, ensuring all work meets quality standards, budget expectations, and delivery timelines
Collaborate closely with sales, production, design, and logistics teams to streamline workflows, resolve challenges, and improve efficiency across departments
Qualification
Required
5+ years of leadership experience within commercial print, packaging, or the graphic arts industry
Strong understanding of printing processes, substrates, and materials
Proven team leadership and mentoring skills
Excellent communication abilities
Proficiency with MIS/ERP and CRM systems
Company
WorldBridge Printing, Packaging & Paper
For over two decades, WorldBridge Printing, Packaging & Paper Executive Search has been the trusted partner for companies seeking transformative leadership.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Gary Bozza
CEO & Managing Partner
Company data provided by crunchbase