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Byrider · 11 hours ago

Assistant Finance Manager

Evansville, IN

Full-time

Onsite

Mid Level

$45K/yr - $65K/yr

Byrider is the nation’s largest used car and finance company franchise in the United States, known for its unique program of 'good cars for people who need credit'. The Assistant Finance Manager will be responsible for resolving customer delinquency, achieving collection goals, and establishing relationships with new customers while ensuring ethical practices in collections.

AutomotiveFinanceSales

Responsibilities

Resolving customer delinquency and insuring that customer goals of establishing or re-establishing credit are met through timely payments

Achieving delinquency, charge off and total collection goals

Contacting all delinquent customers by phone, email, text or if necessary, in person to arrange payment

Formally documenting all collection activity using proprietary software

Knows and uses computer procedures related to collection activity

Initiates contact with new customers to establish a relationship

Overcomes objections, negotiates and makes decisions leading to win-win outcomes. Does not strong arm to get results. Leaves the door open by providing solutions, while holding others accountable

Actively listens and recommends solutions to assist customers

Calculates figures and amounts such as discounts, interest, commissions, proportions and percentages

Underwriting decisions

Loan Closings

Qualification

Collections experienceFinancial aptitudeProblem solvingAttention to detailProfessional communicationEthical judgementNegotiationActive listening

Required