Senior Helpers · 18 hours ago
Scheduling Coordinator
Senior Helpers is a leading provider of in-home senior care services, dedicated to helping seniors remain comfortably in their homes despite age-related challenges. The Home Healthcare Scheduling Coordinator is responsible for coordinating and maintaining caregiver schedules for home care clients, ensuring accurate staffing coverage and timely resolution of scheduling issues.
Responsibilities
Schedule and manage all home care cases, including current and prospective clients
Proactively resolve staffing challenges related to client or caregiver schedule changes
Maintain accurate scheduling logs, staffing calendars, and attendance records
Track and document approved and unapproved caregiver absences
Notify management promptly of all staffing issues
Ensure the accuracy and integrity of all scheduling calendars
Document all on-call occurrences and communicate updates to the scheduling team verbally and/or in writing
Verify timecards against schedules for payroll and billing accuracy
Process caregiver clock-ins and clock-outs and record payroll data
Maintain strict confidentiality of client, employee, and agency information
Qualification
Required
Minimum of one year of scheduling experience required, particularly in: Home care, Healthcare, Hospitality
Ability to work independently and collaboratively in a team environment
Must be at least 18 years of age
Reliable transportation required
Valid auto insurance required
Strong organizational, time management, and problem-solving skills
Excellent interpersonal, communication, and telephone skills
Ability to communicate clearly and professionally, both verbally and in writing
Proficiency in Microsoft Office Suite
Preferred
Working knowledge of WellSky or similar home care scheduling software preferred
Non-medical in-home care or home health experience preferred
Benefits
Health insurance
Paid time off
Company
Senior Helpers
Senior Helpers is a franchisor and provider of in-home senior care services for elderly individuals.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Comvest Credit Partners
2024-04-23Debt Financing
2024-03-21Acquired
Recent News
Maryland Daily Record
2025-12-29
EIN Presswire
2025-12-19
Company data provided by crunchbase