Live Nation Entertainment · 19 hours ago
Venue IT Support Representative - Leader Bank Pavilion
Boston, MA, USA
Full-time
Onsite
New Grad, Entry Level
$17.60/hr - $22/hrLive Nation Entertainment is a leading company in the concert industry, dedicated to providing unforgettable live music experiences. They are seeking a Venue IT Support Representative to provide on-site IT support at events and venues, ensuring smooth technology operations and troubleshooting issues as they arise.
ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
Responsibilities
Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff
Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures
Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology
Be the onsite contact and provide guided access for visiting IT service or support providers
Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on 'day of show.'
Provide proactive 'day of show' IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans
Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals
Develop, demonstrate and leverage a comprehensive understanding of venue network connectivity and deployed technologies
Participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization
Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events
Qualification
Required
Highly motivated, passionate, and enthusiastic individuals
Experience in providing on-site IT support
Ability to provide onsite IT troubleshooting assistance
Skills in identifying, tracking, and resolving persistent issues
Ability to act as an onsite liaison with remote IT support teams
Experience in providing onsite assistance to tour production
Proactive IT event support skills
Ability to assist with deployment, inventory management, and maintenance of onsite IT equipment
Understanding of venue network connectivity and deployed technologies
Participation in seasonal IT preparation and validation
Ability to assist with the extension of existing venue IT infrastructure
Benefits
Free concert tickets
Dog-friendly offices
Student loan reimbursement
Adoption/fertility support
Company
Live Nation Entertainment
Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.
Founded in 1996Beverly Hills, California, USA
10001+ employees
H1B Sponsorship
Live Nation Entertainment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (23)
2023 (34)
2022 (39)
2021 (39)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$3.72BKey Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M
Leadership Team
Chris Loll
Chief Operating Officer, Media & Sponsorship
Kevin Chernett
Executive Vice President Global Content Distribution & Innovation
Recent News
2026-01-24
Digital Music News
2026-01-24
2026-01-23
Company data provided by crunchbase