Collections Manager jobs in United States
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Triton Recovery Group · 13 hours ago

Collections Manager

Triton Recovery LLC is a fully insured and bonded commercial collection firm specializing in the Merchant Cash Advance industry. They are seeking a skilled Collections Manager to lead a team of collectors, ensure compliance with internal policies, and drive recovery performance through strategy and analytics.

CommercialDebt CollectionsFinancial Services

Responsibilities

Lead, develop, strong cross-talk, and motivate collection agents to maximize recovery rates and efficiency
Monitor and track key performance indicators (KPIs)
Foster a results-driven, compliant, and professional collections culture
Develop and implement collection strategies based on risk level, payment behavior, and merchant financial analysis
Manage the inventory to ensure it is worked properly
Escalate high-risk or non-responsive accounts for legal, UCC, or litigation review
Work with our admin team and in-house legal team to resolve issues and recover funds

Qualification

Collections managementCRM/collections softwareLeadership experienceUCC process knowledgeCustomer service skillsNegotiation skillsConflict-resolution skillsAttention to detailCommunication skills

Required

Proven background in collections or financial services, with leadership experience
Proven ability to lead teams, drive performance, and meet recovery targets
Proficiency with CRM/collections software and Microsoft Office Suite (Outlook, Excel)
Ability to find creative solutions for complex merchant situations
Excellent verbal and written communication skills
Excellent negotiation and conflict-resolution skills
Strong customer service skills
Ability to handle confidential information with discretion
Strong attention to detail and accuracy
Reliable, punctual, and dependable

Preferred

Working knowledge of UCC process, post-judgment remedies, lien enforcement, and litigation escalation
Experience working with high-volume portfolios

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off (PTO)
Holidays off
401(k)

Company

Triton Recovery Group

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Triton Recovery Group is a commercial collections firm specializing in recovering overdue accounts receivable.

Funding

Current Stage
Growth Stage

Leadership Team

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Leo Vargas
Founder and CEO
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Company data provided by crunchbase