South Shore Health · 21 hours ago
EDUCATION PROGRAM COORDINATOR
Weymouth, MA
Full-time
Onsite
Entry, Mid Level
$32.55/hr - $46.55/hr
1+ years expSouth Shore Health is seeking an Education Program Coordinator who will serve as the administrator and subject matter expert of the learning management system (LMS). The role involves collaborating with various teams to oversee educational programs and maintain compliance with American Heart Association initiatives.
Health CareHome Health CareHospitalNon Profit
Responsibilities
Acting as the subject matter expert for the LMS for the health system
Configuring courses, automating reports, and leading effective utilization of the LMS
Prioritizing work based upon SSHs organizational mission, vision, and values
Providing oversight for AHA programs (BLS and ACLS) including training center compliance and AHA affiliate instructors, associated policies, schedules, course materials, monitoring program initiatives, and maintaining appropriate records
Overseeing and maintaining the lending library for AHA resource books
Maintaining department records
Supporting clinical and organizational initiatives in collaboration with the Nursing Professional Development team and other SSH leaders
Collaborating with Human Resources to develop, build, assign and monitor annual Mandatory Education modules for the Organization
Overseeing supply purchases for the Nursing Professional Development Department
Assisting with managing department budget and anticipating AHA resource needs
Ensuring reimbursement from community partners for AHA costs such as electronic cards
Depositing payments from community Instructors using the PassPort Onesource program
Serving as a subject matter expert and consultant to management of the LMS and AHA program
Addressing common user issues and creating supportive materials for these topics
Developing and maintaining positive relationships with SSH colleagues at all levels including Information System partners
Building professional relationships with Nurses, Nurse Leaders, Providers, and interdisciplinary teams to achieve strategic goals and initiatives; considering divisional impact of education to system
Connecting and maintaining positive relationships with community liaisons who utilize SSH AHA Training Center privileges
Troubleshooting technical issues related to the LMS and AHA
Managing user permissions in LMS
Creating tip sheets to support the end user (both leaders and frontline colleagues)
Partnering with SSH Information System colleagues to communicate about and enhance the LMS
Playing an instrumental role in supporting the implementation of learning management system modules and program timing
Guiding the LMS module requestor through the request, testing process and reporting process
Acting as a process subject matter expert in development of mandatory education in conjunction with Human Resource leaders
Mentoring other AHA program leaders in standards and processes
Participating in and completing ad hoc projects as assigned for the department and organization
Communicating effectively with colleagues across the division to promote required and lifelong learning
Consistently prioritizing tasks effectively ensuring deadlines are met
Supporting the ACNO of Professional Development and other key stakeholders during regulatory visits as a subject matter expert of LMS reports
Exercising good judgment, discretion and diplomacy in communications
Completing mandatory education on time
Role modeling and encouraging goal setting and lifelong learning
Qualification
Required
High school diploma, college degree preferred
A minimum of 1-3 years of progressive responsibility for a learning management system and advanced computer skills
Proficient in typing (50-60 wpm)
Ability to prioritize and reprioritize work in order to meet organizational and divisional goals and deadlines
Ability to perform multiple tasks simultaneously
Comprehensive knowledge of learning management system (LMS) and its capabilities
Working knowledge of organizational job roles
Promotes and supports interprofessional relationships and collaboration with all SSH colleagues
Possess a willingness to share insight to enhance the learning experience for all users
Excellent communication, problem-solving, and time management skills
Self-starter with the ability to work independently with minimal supervision
Comprehends the importance of and applies adult learning strategies, patience and critical thinking
Company
South Shore Health
South Shore Health System is a not-for-profit charitable health system offering primary & specialty care, hospital care & community care.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Allen L. Smith
President/CEO
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