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QNB Bank · 13 hours ago

Information Technology Helpdesk Support

Quakertown, PA

Full-time

Onsite

New Grad, Entry Level

QNB Bank is seeking a Full-Time Information Technology Helpdesk Support professional to join their dynamic and customer-centric team. In this role, you will provide essential technical support, troubleshoot issues, and ensure excellent customer service while contributing to a culture focused on satisfaction and innovation.

CommunitiesFinancial ServicesFinTech

Responsibilities

Providing first-line technical support to staff and customers

Troubleshooting hardware and software issues

Guiding users through technical challenges

Maintaining detailed records of customer interactions and technical problems

Striving for excellent customer service

Training users on applications and documenting processes

Maintaining accurate inventory records

Executing operational tasks according to established checklists

Qualification

Microsoft WindowsOffice365Problem-solvingTechnical supportMobile device managementInterpersonal skillsCommunication skillsTeam collaborationDocumentation

Required

A high school diploma or equivalent

Intermediate knowledge of Microsoft Windows and Office365 products

Able to meet deadlines and complete technical tasks under pressure

Strong interpersonal, verbal and communication skills; capable of training users in applications and operating system fundamentals and writing basic documentation

Proven ability to work constructively and harmoniously with all levels of employees and vendors

Effective problem-solving skills and the ability to effectively contribute to a team environment

Demonstrated ability to analyze and solve technical problems pertaining to personal computer and server hardware and software

Must be able to lift and maneuver 50 pounds

Benefits

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Employee Stock Purchase Plan

Company

QNB Bank

QNB Bank is a community bank headquartered in Quakertown, Pennsylvania.

Founded in 1877

Quakertown, Pennsylvania, USA

201-500 employees

http://qnbbank.com

Funding

Current Stage

Public Company

Total Funding

$40M

2024-09-03Post Ipo Debt· $40M

1995-05-16IPO

Leadership Team

David Freeman

President, Chief Executive Officer

Jeffrey Lehocky

Executive Vice President, Chief Financial Officer

Recent News

Zawya.com

QNB Bank AS sets IPTs for $500mln 5-year Reg S offering

2026-01-22

GlobeNewswire

Randall E. Stauffer Appointed to QNB Bank Board of Directors Effective January 1, 2026

2025-12-30

MarketScreener

QNB Corp. Reports Earnings for Third Quarter 2025

2025-10-29

Company data provided by crunchbase