Anchor Point Technology Resources · 9 hours ago
Information Technology Help Desk Analyst
Anchor Point Technology Resources is seeking a Help Desk Analyst I to provide technical support for end users in a fast-paced environment. This role supports core IT systems and devices while delivering excellent customer service.
Information TechnologyRecruiting
Responsibilities
Provide technical support for end users in a fast-paced environment
Support core IT systems and devices
Deliver excellent customer service
Qualification
Required
Provide technical support for end users in a fast-paced environment
Support core IT systems and devices
Deliver excellent customer service
Preferred
Experience supporting Virtual Machines
Experience supporting Dell Wyse devices
Knowledge of Microsoft O365 products
Experience using ServiceNow (ITSM modules)
HDI certification preferred