Krasan Consulting Services · 9 hours ago
Senior Enterprise Jira Platform Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expKrasan Consulting Services is seeking a Senior Jira Platform Lead / Enterprise Jira Architect to lead the design and governance of an enterprise Jira ecosystem within a State/public-sector environment. The role focuses on establishing Jira as a strategic platform, ensuring scalability, security, and compliance while delivering reusable configurations and automation assets.
Information TechnologyIT ManagementManagement Consulting
Hiring Manager
Madhu Latha Gandham
Responsibilities
Lead the architecture, configuration, and long-term governance of Jira Software and Jira Service Management across enterprise programs
Design and enforce platform guardrails to ensure scalability, performance, security, and consistency across teams
Establish and maintain reusable component libraries, including:
Issue type schemes
Workflow templates
Screen and field configurations
Request types and service catalogs
Define standards for Jira usage, including naming conventions, workflow patterns, automation rules, and integration practices
Govern marketplace app usage, ensuring tools align with security, performance, and licensing standards
Design, implement, and enforce platform guardrails; develop and maintain reusable component libraries (issue type schemes, workflow templates, request types); and create shared assets such as global automation patterns and reusable API utilities to ensure consistency, scalability, and efficiency across the platform
Build enterprise-grade automation patterns using Automation for Jira, designed for reuse at scale
Develop shared assets such as:
Global automation templates
Reusable webhook and API utilities
Standardized approval and notification flows
Ensure automation follows performance guardrails, avoids anti-patterns, and supports long-term maintainability
Promote a “build once, reuse many” mindset across delivery teams
Design and implement secure Jira integrations using:
Jira REST APIs and webhooks
Microsoft Power Platform (Power Automate, Power Apps)
ServiceNow
Microsoft 365 (Teams, SharePoint)
Identity platforms (Azure AD, Okta)
Align all integrations with State enterprise architecture standards and security constraints
Collaborate with enterprise architects and integration teams to ensure data consistency, reliability, and auditability
Implement role-based access control, permission schemes, and segregation of duties
Configure and manage SSO, SAML, OAuth, and identity federation
Ensure protection of PII and sensitive data, aligned with State and regulatory requirements
Support Section 508 accessibility compliance in JSM portals and workflows
Maintain comprehensive change control documentation, configuration records, and audit artifacts to support compliance reviews
Perform bulk data operations (CSV imports/exports), data hygiene, and validation
Support configuration promotion across environments (sandbox → test → UAT → production)
Provide guidance on Jira Cloud and Data Center migration considerations, including data integrity and configuration parity
Ensure clean, reportable data structures to support analytics and KPIs
Actively support Scrum and Kanban teams using Jira as the system of record
Configure boards, backlogs, workflows, and reports to enable:
Sprint planning and capacity tracking
Backlog grooming and prioritization
Delivery visibility and metrics
Participate in sprint reviews, demos, and retrospectives to continuously improve platform usability and effectiveness
Partner with Product Owners, Scrum Masters, and PMs to ensure Jira supports—not hinders—delivery
Produce clear, high-quality documentation, including:
Platform architecture diagrams
Configuration standards and runbooks
Integration and automation guides
Lead knowledge transfer sessions to upskill internal teams and ensure long-term platform sustainability
Serve as a trusted advisor to stakeholders on Jira best practices and roadmap planning
Qualification
Required
10+ years of overall IT or software delivery experience
5+ years of hands-on Jira administration and development experience in enterprise or public-sector environments
Deep expertise with: Jira Software, Jira Service Management, Confluence, Advanced JQL
Complex workflows, schemes, permissions, screens, and custom fields
Hands-on experience establishing platform governance and reusability through guardrails, reusable component libraries (issue type schemes, workflow templates, request types), and shared assets including global automation patterns and reusable API utilities
Strong hands-on experience with Jira REST APIs, webhooks, and enterprise integrations
Solid understanding of security, compliance, audit readiness, and regulated-environment delivery
Hands-on Agile experience (Scrum/Kanban) supporting real delivery teams
Excellent communication, documentation, and stakeholder engagement skills
Preferred
Certifications: Atlassian ACP (Jira Software and/or Jira Service Management)
ITIL 4
CSM or PSM
Script Runner (Groovy)
Java, TypeScript/Node.js, or Python
Config-as-code patterns
SQL for reporting and data services
Assets / CMDB
SLA design and reporting
Complex request and approval workflows
Virtual agent routing
Power BI
Data pipelines for operational and delivery KPIs
Experience integrating Jira with ServiceNow and Microsoft Power Platform in large enterprise ecosystems
Company
Krasan Consulting Services
Krasan Consulting Services is a technology management consulting firm and solutions integrator.
51-200 employees
H1B Sponsorship
Krasan Consulting Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (21)
2023 (4)
Funding
Current Stage
Growth StageLeadership Team
Rick Pugh
Chief Operations Officer
Company data provided by crunchbase