Nordic Global · 9 hours ago
Epic Credentialed Trainer
US - National
Full-time
Onsite
Entry, Mid Level
2+ years expNordic Global is a leading IT Services Firm focused on the healthcare industry, dedicated to empowering healthcare providers through technology. The Epic Credentialed Trainer I is responsible for planning and delivering training experiences for end users at healthcare organizations, ensuring effective integration of training into daily workflows to enhance clinical and business outcomes.
Information ServicesInformation Technology
Responsibilities
Complete client-specific Credentialed Trainer programs to demonstrate application and workflow knowledge
Achieve necessary certifications and follow learning paths to ensure ongoing growth
Ability to work independently with manager supervision
Collaborate with healthcare organization leaders, IT teams, and operations regarding training needs, future projects and initiatives, and more
Conduct basic project management tasks such as scheduling meetings and taking meeting minutes
Maintain and update training content for the EHR integrated with clinical, operational, and identified business strategies that focus on improving the quality of the patient experience
Deliver a variety of training programs to diverse audiences, including Epic users and leadership teams
Delivers learning experiences in virtual/blended environments to meet customer needs
Plan and perform administrative functions related to training, including learning management system tasks such as creating classes, enrolling users, and marking completion
Build and maintain relationships with clients, both internal and external
Conduct training surveys to gather feedback; review evaluative data and identify and enact recommendations for improvement
Collaborate with healthcare organizations to ensure curriculum and training environment build are accurate and ready for use
Ability to work collaboratively in a matrix team, engaging and interacting in a positive manner, retaining flexibility and maintain composure under pressure, acute attention to detail and accuracy
Qualification
Required
Generally requires a Bachelor's degree in Health Sciences, Education, IT Related Field, or equivalent industry experience and 1-2 years of related experience or 5 years of related experience and no degree
Familiarity with blended learning and a variety of education delivery systems including classroom, web, self-paced, social, etc
Strong communication, presentation skills, and problem-solving skills
Ability to manage multiple priorities
Ability to operate a variety of audiovisual equipment
Strong, client-relations skills
Strong understanding of Microsoft Office software including Word, PowerPoint, and Teams
2+ years' experience in healthcare IT or equivalent IT application training position in lieu of degree requirement
Preferred
Epic training experience
Company
Nordic Global
Nordic Global is an information technology company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Jackson
SVP Client Partnerships and Global Sales Lead
Elizabeth Kerch Briggs
VP - Client Partnerships
Recent News
2025-06-26
HealthCareIT News
2025-04-03
Company data provided by crunchbase