Tlingit Haida Tribal Business Corporation · 11 hours ago
Desk Clerk (UH - Guam)
Gu Oidak, AZ
Full-time
Onsite
New Grad, Entry Level
$18.16/hr - $18.16/hrTlingit Haida Tribal Business Corporation (THTBC) is committed to creating meaningful economic opportunities for the Tlingit & Haida Tribes of Alaska. They are seeking a Desk Clerk to provide administrative and customer service support for military housing operations, managing the eMH database, coordinating room assignments, and serving as the primary point of contact for service member housing needs.
ConstructionContact ManagementInnovation Management
Responsibilities
Utilizes, updates, and maintains the Electronic Military Housing (eMH) database to support housing operations
Receives, processes, reconciles, interprets, and summarizes documentation using standard office equipment
Regularly communicates with service members, vendors, and company personnel to exchange information and provide support
Addresses service member concerns, assists in identifying solutions, and conducts follow-up to ensure resolution and satisfaction
Maintains and updates both manual and electronic records related to service members and barracks, ensuring accuracy and completeness
Manages room assignments and terminations in accordance with established procedures
Schedules and conducts check-in, check-out, and vacancy inspections as required
Follows established methods and procedures to complete assigned tasks efficiently and accurately
Logs, tracks, and reports service calls to the appropriate department or area of responsibility
Issues, tracks, and manages control of mechanical keys and electronic key cards for assigned rooms
Adhere to company policies, procedures, and safety regulations
Perform other duties as assigned
Qualification
Required
Customer service or front desk experience in a retail, office, hospitality, or service-based environment
Strong verbal and written communication skills for interacting professionally with customers, staff, and vendors
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Must be able to satisfactorily complete a Tier 1 Public Trust background check, if required for the position
Must be able to maintain the ability to access the government worksite
Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position
Preferred
Knowledge of the Enterprise Military Housing (eMH) Program preferred
Benefits
Medical, dental, and vision plans
TRICARE Supplemental
Critical illness coverage
Employee discounts
Wellness seminars
Company-paid life and short-term disability insurance
Optional long-term disability
Paid leave
A 401(k) plan
Identity theft protection
Company
Tlingit Haida Tribal Business Corporation
THTBC delivers outstanding service with innovative, low-cost contract solutions to all its public and private sector customers worldwide.
Founded in 1987
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase