Ancora Education · 16 hours ago
Solutions Architect
Arlington, TX
Full-time
Onsite
Senior Level
5+ years expAncora Education is seeking a Solutions Architect to support and optimize their Student Information System (SIS). This role involves collaborating with IT teams and functional leaders to ensure effective SIS configurations and drive continuous improvement in processes and system outcomes.
EducationHealth CareSoftware
Responsibilities
Serve as an application administrator for the SIS platform and supporting tools (Legacy/Desktop, Portal, Web Application, and Web App Security Console)
Manage role-based access, permissions, and user provisioning; partner with security/IT teams to align access to policy
Recommend, maintain, and update SIS Global, Campus, and List Item configuration; document configuration standards and rationale
Engage with functional teams (Admissions, Academics, Student Accounts, Financial Aid, Career Services) to align SIS configuration with business processes
Facilitate requirements discussions with business users and decision makers; translate concepts into clear written requirements
Recommend SIS settings and propose business solutions where appropriate, balancing compliance, usability, and operational risk
Identify opportunities to reduce processing inaccuracies/inefficiencies; plan and implement SIS optimizations and standardization efforts
Produce user guides, templates, and job aids to support consistent execution across teams
Provide day-to-day support for SIS issues; research and resolve configuration/workflow issues and coordinate defect resolution with vendors/technical teams
Ensure outputs are consistent and accurate; troubleshoot issues as they arise and implement corrective actions
Maintain a knowledge management repository through formal and informal contributions; promote knowledge sharing and reuse
Assist with escalated stakeholder issues and communicate resolution plans, risks, and timelines
Evaluate upcoming releases and recommend adoption of beneficial SIS upgrades; communicate release impacts to stakeholders
Develop and coordinate QA/UAT and regression testing for SIS changes, including end-user process validation
Create and test end-user processes and procedures for the Security Console and SIS Web Application
Coordinate a regular training calendar; deliver training and provide ad-hoc training as needed (including Legacy to Web migration support)
Support configuration related to Financial Aid Automation and Auto Awarding
Apply knowledge of U.S. Department of Education standards and federal education regulations to guide SIS configuration impacting Federal Financial Aid
Partner with Financial Aid stakeholders to validate configurations and outcomes for compliance and operational accuracy
Drive high stakeholder satisfaction through partnerships with service delivery resources, internal/external teams, and department leadership
Provide configuration and solution guidance to internal/external resources and stakeholders; support stabilization, maintenance, and optimization efforts
Provide pre-sales input and recommendations when requested regarding critical services and scope considerations
Qualification
Required
Bachelor's degree in Information Technology, Business, or related field (or equivalent relevant experience)
5+ years of experience supporting enterprise applications with significant hands-on SIS administration/configuration responsibilities
Demonstrated experience facilitating requirements discussions and translating business needs into system configuration and documented processes
Experience with structured testing practices (QA/UAT), release readiness, and change communication
Strong customer service mindset with excellent written/verbal communication skills and the ability to engage stakeholders at all levels
Preferred
Experience with Anthology Student and/or comparable Student Information System platforms
Experience supporting SIS migrations (e.g., Legacy/Desktop to Web Application) and end-user adoption/training
Familiarity with troubleshooting using data validation techniques and basic SQL/Excel for analysis (not database administration)
Exposure to ITSM/ITIL practices (incident, problem, and change management)
Demonstrated understanding of Title IV / Federal Financial Aid compliance concepts as they relate to SIS configuration
Company
Ancora Education
Ancora Education provides allied fitness, wellness, nursing, software development & IT, protection & legal trades, and art & design.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-04-01Acquired
Leadership Team
John Barnes
Chief Executive Officer
Recent News
2025-10-31
2025-10-17
Company data provided by crunchbase