Cypress HCM · 20 hours ago
AR Operations Collections Analyst
Cypress HCM is seeking an organized and detail-oriented AR Operations Collections Analyst for their Accounting team. The Analyst will manage daily responsibilities for the Accounts Receivable team, including timely collection of accounts and resolution of billing disputes.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Connect with customers daily to ensure timely collection of accounts receivable
Be responsible for managing collections and related billing questions for a portfolio of 200+ accounts
Communicate with payers and payer portals for payment research
Conduct timely research, analysis and decision making for resolution of disputed items, short/over-payments
Work to resolve billing disputes
Ensure accurate customer records through proper account reconciliations, payment application, recording of adjustments (write-offs, credit memos, etc.), name changes, bill-to and ship-to addresses, etc
Participate in process improvement projects with evidence based findings and solutions
Ad-hoc projects as they arise
Qualification
Required
Minimum AA Degree in Accounting or equivalent
3+ years of experience in credit and collections
Experience working with Oracle Fusion, Salesforce, gsheets, gdocs, gmail highly desirable
Excellent verbal and written communication skills
Ability to meet deadlines and work in a fast-paced environment while proactively managing workload
Ability to anticipate work needs and follow through with minimum direction
Strong analytical and problem-solving skills with emphasis on accuracy
Strong customer relationship management skills (internal and external customers)
Ability to communicate concisely and clearly, with an eye on the needs of your audience
Flexibility to adapt to all situations and work varied hours; possibly work nonstandard hours to meet deadlines