Wolfe, LLC · 12 hours ago
Sales Operations Manager
Pittsburgh, PA
Full-time
Onsite
Senior Level
$117K/yr - $142K/yr
5+ years expWolfe, LLC is a leader in the Gift Card and FinTech sectors, recognized among Pittsburgh's Top Workplaces. The Sales Operations Manager will guide processes and tools to support the sales teams, ensuring smooth operations and effective sales practices.
AdvertisingE-CommerceInternet
No H1B
Responsibilities
Lead forecasting, revenue reporting, and executive dashboards that support weekly and monthly decision making across the sales organization
Govern HubSpot CRM including data quality, automation, pipeline hygiene rules, and system improvements across Outside and Inside Sales
Oversee sales support functions including order processing, RFP coordination, documentation control, and intake of SLAs
Manage the Sales Operations intake workflow to prioritize requests, track execution, and remove blockers
Provide leadership and development to team members responsible for CRM administration, reporting, and sales support operations
Ensure our lead flow intake into our CRM is operating efficiently
Coordinate with our A.I. team to automate sales operations tasks & client/prospect communication where possible
Review and document all drip campaigns and develop reporting that shows the relevant KPIs for each campaign; continue improving campaign performance over time
Qualification
Required
5 plus years of experience in Sales Operations, Revenue Operations, or Sales Analytics, including experience coaching or supervising others
Strong proficiency in HubSpot CRM administration, forecasting, revenue analytics, and BI dashboards
Demonstrated ability to improve sales processes, enforce data hygiene, and manage cross functional workflows
Excellent communication skills with the ability to present data to senior leadership and influence adoption of new processes
Bachelor's degree required
Preferred
Relevant certification in analytics, RevOps, or operations
Benefits
Restricted Stock Units (RSUs)
Profit Share
Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
Short-Term Disability Insurance (Wolfe pays 100% of premium)
Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
PTO (vacation and sick time)
Corporate Holidays and Floating Holidays
401(k)
Employee recognition program
Charitable Donation to a charity of your choice yearly
Employee Referral Bonus
Tuition Reimbursement
Internal Training and Information sessions
Family Picnic, Holiday Party, and other outings
Internal Culture Club
Company
Wolfe, LLC
Welcome to Wolfe, LLC, a pioneering force in e-commerce since 1996 and the gifting industry, deeply rooted in Pittsburgh, Pennsylvania.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Romanelli
EVP, Wolfe Business Solutions
Matt Kerper
Chief Strategy Officer
Recent News
Yahoo Finance - Business Finance, Stock Market, Quotes, News
2025-06-13
2024-05-31
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