Emery Air · 21 hours ago
Part Time Weekend Customer Service Representative
Rockford, IL
Part-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrEmery Air is a premier Midwest provider for aircraft maintenance and repair located near Chicago. They are seeking a part-time Customer Service Representative to serve as the main point of contact for customers, ensuring a seamless customer experience by coordinating and communicating effectively with team members.
AerospaceAir TransportationCustomer ServiceService Industry
No H1B
Responsibilities
Answering telephones and directing phone calls to appropriate locations
Greeting and assisting customers in a courteous and helpful manor, assisting with questions or problems
Arrange car rentals and hotel accommodations for customers
Preparing and processing customer fuel invoices
Maintaining secure ramp access
Perform daily clerical tasks
Coordinate customer / aircraft arrivals and departures
Other duties as assigned
Qualification
Required
Must be 18 years old
High school graduate or equivalent
Pass a pre-employment drug screen
Candidate must be able to clear a fingerprint-based criminal history check in order to obtain and retain credentials necessary for the position. Position specific clearances include but are not limited to FAA, TSA, Port Authority
Must be legally authorized to work in the United States for any employer without sponsorship
A valid clear driver's license
Strong verbal and written communication skills
Ability to multitask and problem solve
Must be detail oriented
Knowledge and understanding of Microsoft Word and Excel
General knowledge of local area, ability to provide directions and recommendations to customers
Company
Emery Air
Emery Air provides air cargo, ground support to a variety of aircraft and aviation services for customers.
Founded in 1958
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Lundeen
Chief Financial Officer
Company data provided by crunchbase