NYS Office of General Services · 7 hours ago
Program Associate (Senior Policy Advisor, Performance Management) - VID 208308
Queens County, NY
Full-time
Onsite
Mid, Senior Level
$104K/yr - $131K/yr
5+ years expThe NYS Office of General Services is seeking a Senior Policy Advisor for Performance Management to enhance effectiveness and transparency across New York State government operations. This role involves developing statewide performance metrics, conducting analyses, and providing project management support to improve service delivery and outcomes for New Yorkers.
Government Administration
Responsibilities
Leads in-depth, self-directed research and reviews of State agency core business process, service offerings, and performance metrics, including analysis of organizational structures, goals, outputs, and outcomes
Designs and lead interviews and working sessions with agency leadership, frontline staff, and performance leads to gather staff to identify meaningful metrics tied to agency mission and statewide goals
Conducts benchmark research and assess alignment of agency metrics with best practices and outcomes-based frameworks
Works with agency partners and data leads to analyze trends in data and summarize insights connecting performance data to agency goals and objectives
Serves as team lead for development and publication of statewide performance monitoring materials, including structuring and narrative content for dashboards and reports, ensuring accuracy, clarity, and consistency across all work products
Assists in the design of performance reporting systems and processes, including identifying and documenting data sources, frequency, ownership, and definitions
Supports the development and refinement of performance dashboards by collaborating with analysts and technical staff
Drafts memos, presentations, and briefing materials that communicate key performance insights to internal and external audiences
Contributes to the development of standardized structures, including metric definition and categorization tools, templates, and reports used across OPMI performance management engagements
Provides guidance and mentorship to other team members, including policy advisors, data analysts, and business analysts, throughout the lifecycle of agency engagements and development of metrics and reports
Supports onboarding, training, and knowledge transfer by modeling best practices in analysis, engagement, and communication across the team to foster consistency and high standards
Qualification
Required
Bachelor's degree AND 5 years of relevant full-time work experience in public policy, project management, policy analysis, public sector management, research, data analysis, strategic planning, or related fields
Travel may be required (approximately 30%)
Possession and maintenance of a valid Driver's License issued by the NYS Department of Motor Vehicle
Preferred
Advanced degree in public administration, public policy, management, political science, government, law, or a closely related field
Company
NYS Office of General Services
OGS manages and leases real property, designs and builds facilities, contracts for goods, services, and technology, and delivers a wide array of support services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dhanraj Singh, LLM, MBA, MSc, FPA
NYS Chief Procurement Officer
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