Exelon · 13 hours ago
Claims Case Manager - BGE (Hybrid)
Baltimore, MD
Full-time
Hybrid
Mid, Senior Level
$66K/yr - $90K/yr
2+ years expExelon is leading the energy transformation and is seeking a Claims Case Manager to protect the company’s assets by investigating and resolving third party claims. The role involves managing claims related to bodily injury and property damage, conducting investigations, and collaborating with the legal department.
Clean EnergyCommunitiesEnergy
Responsibilities
Perform, /coordinate, and direct field investigation of liability, personal injury, fatality, auto accidents, property damage, fire, gas, environmental claims, and other claims; timely respond to incident scenes and coordinate investigations of incidents on a 24-hour basis. Provide 24/7 on-call emergency response
Conduct thorough internal and external investigation, collecting, preserving and evaluating documents and relevant evidence related to claims and /or associated incidents. Interview customers/claimants, witnesses, employees, contractors, etc. to obtain facts of case. Coordinate and support site inspections with appropriate expert support, as needed. Coordinate with internal partners to investigate potential liability and assess risk
Thoroughly, timely, and accurately document and actively manage assigned claims to bring them to efficient and appropriate resolution. Prepare thorough and clear written investigation reports, letters, and other documents
Efficiently and effectively adjust claims, evaluate damages, determine liability, analyze losses and where warranted, develop a settlement strategy and negotiate a cost-effective and appropriate settlement, and/or efficiently and respectfully communicate claims decisions and/or denials when appropriate
Cooperate with the legal department in support of litigation of cases brought against the company
Perform assigned storm and incident response duties on an on-call basis. Participate in other department business and accomplishment of work and goals as needed
Qualification
Required
Bachelor's degree in a Business or related field and 2-4 years relevant claims, insurance, investigation, or related utility experience, OR in lieu of a bachelor's degree, a minimum of 3-6 years of relevant experience
Preferred
Active Claims Adjuster license (If applicable to position location)
5-7 years relevant claims, insurance and/or utility experience
Benefits
Annual Bonus for eligible positions: 10%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more
Company
Exelon
Exelon Corporation is a utility services holding company that provides services for energy generation businesses in the United States.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$900M2025-12-01Post Ipo Debt· $900M
2019-09-25IPO
Leadership Team
Calvin Butler
President and Chief Executive Officer
M. Bridget Reidy
Executive Vice President and Chief Operating Officer of Exelon
Recent News
2026-01-09
2025-12-24
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