Director, Account Management jobs in United States
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AlphaSense · 17 hours ago

Director, Account Management

AlphaSense is a leading provider of AI-driven market intelligence, helping companies make informed decisions. The Director of Account Management will lead a team of Account Managers, focusing on scaling operations and driving commercial outcomes in the Financial Services sector.

AnalyticsArtificial Intelligence (AI)Machine LearningMarket ResearchSaaSSearch Engine
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Comp. & Benefits

Responsibilities

Recruit, develop, and retain top performers while raising the bar on commercial execution through hands-on coaching, deal inspection, and renewal reviews
Foster a high-performance culture that measures success by commercial outcomes rather than activity, ensuring the team operates with the urgency and precision required to scale
Act as the ultimate owner of renewal outcomes, guiding the team through complex commercial decisions and deal structuring while identifying churn risks to prioritize the right opportunities
Establish rigor across forecasting and pipeline visibility while building scalable account management motions that allow the business to grow predictably without sacrificing quality
Strengthen the partnership between Account Managers and Account Executives across renewals and account planning
Serve as the senior escalation point for complex renewals, high-stakes negotiations, and executive-level client conversations

Qualification

Account ManagementFinancial Services KnowledgeSaaS ExperienceData-Driven Decision MakingCommercial NegotiationCoachingResilienceLeadership

Required

10+ years of experience in sales, account management, or client success
3+ years of direct people management experience in SaaS
Deep industry knowledge in Financial Services, comfortable speaking the language of hedge funds, private equity firms, and investment banks
Track record of improving forecast accuracy and team accountability through data
Balance empathy with high expectations, measuring success by outcomes rather than activity
Comfortable engaging senior client stakeholders and leading complex commercial negotiations
Proven in operating under pressure, making decisions with incomplete information, and prioritizing relentlessly

Preferred

Prior experience in the Financial Services sector is strongly preferred

Benefits

Competitive benefits program
Generous commission plan with uncapped earning potential
Equity

Company

AlphaSense

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AlphaSense is a platform harnessing AI to deliver insights, helping professionals make informed, impactful decisions. It is a sub-organization of AlphaSense.

Funding

Current Stage
Late Stage
Total Funding
$1.42B
Key Investors
BondCapitalGBlackRock
2024-06-11Series F· $650M
2023-09-28Series E· $150M
2023-04-11Series D· $100M

Leadership Team

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Jack Kokko
CEO and Founder
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Joe Hill
CFO
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Company data provided by crunchbase